You can offer shipping discounts to buyers who buy more than one item from you, but first, you need to opt in to offering combined shipping. You can then set up rules that automatically apply to the shipping cost when someone buys multiple items.
Depending on whether you offer a flat shipping rate, or are using calculated shipping, these discounts work slightly differently.
Here's how to check that combined payments are enabled on your account:
To apply a shipping discount rule, select Apply my promotional shipping rule when you're creating a listing. You can also add a new rule to any current listing by going to the active listings page, selecting Revise listing, and choosing Apply my promotional shipping rule.
If your seller is using a tracked shipping service, it's easy to follow your item's progress.
Here's how:
If you don't see a tracking number for the item in your Purchase history, check if the item is marked as "shipped". If it is, contact the seller and ask them to upload the number.
Your registered email address is where eBay will send you notifications on all of your account activity, so it's important to keep it up to date.
If you need to change your registered email address, select the button below or follow these instructions:
If the seller offers to give you your money back, they have 6 business days to issue your refund. When they do, you'll receive an email letting you know.
It usually takes 3 to 5 business days for a PayPal refund to go through. If you paid with a credit card, it may take up to 30 days to process, depending on your card provider.
If your item hasn't arrived yet, the first thing to do is check the delivery information. You can find your item's delivery information by selecting it from your recent purchases above, or in your purchase history. In the delivery information, you can:
Your registered email address is where eBay will send you notifications on all of your account activity, so it's important to keep it up to date.
If you need to change your registered email address, select the button below or follow these instructions:
If you need to cancel the order, you'll need to speak to the seller. Here's how: