ePlanters.com works hard to ensure your planters arrive in perfect condition, but we understand that isn’t always the case. A damaged planter can be replaced within 7 days of shipment as long as it hasn't been installed/planted and is returned in the original packaging.
When your planter arrives, it is important to take the following steps:
Shopping to redesign or enhance your space should be fun, so don’t be afraid to try new things! If an item isn’t the perfect match, return it for a refund within 30 days of delivery in the original condition and packaging.
A few items can’t be returned, including:
Most orders are shipped within 3 business days. Whenever possible, please order before twelve noon (EST) to save one day shipping time. Call toll-free 888-468-1554 to confirm product availability, shipping information and any additional charges for special delivery.