Ethel M Chocolates Coupons & Promo Codes

Ethel M Chocolates FAQ

Are Ethel M Chocolates Products Considered Organic?

No. Ethel M gourmet products contain no preservatives and are made from the finest ingredients available, however, the products of Ethel M do not contain organic ingredients and therefore are not classified as organic.

How Much Alcohol is In Each Of Your Crème Liqueur Chocolate Pieces?

Ethel M Chocolates Crème Liqueurs Collections chocolates contain alcohol in excess of 0.05% by weight. 

Do Ethel M Chocolates Contain Allergens?

Ethel M Chocolate products may contain peanuts, tree nuts, milk, eggs, wheat or soy. Although we realize that this may disappoint some of their customers who suffer from food allergies, the safety and well being of all customers is our top priority. 

Ethel M Chocolates encourages their customers that have food allergies to read their ingredient labels prior to indulging in their gourmet chocolate products. 

How Long Will It Take to Process My Order?

Most orders from Ethel M Chocolates process within 3 business days, depending on your product selection. Due to the perishable nature of our gourmet candy, Ethel M processes orders for shipment Monday through Wednesday. This insures that packages have shorter transit time, thus Ethel M Chocolates is able to deliver a high quality product that you will grow to love. Shipping "Design Your Own" Products require a 3 business day preparation and packaging time, because each candy is hand-picked and each box individually packed. Please account for this additional processing time when placing your order.

Will Ethel M Chocolates Confirm My Online Order?

If you provide your email address when placing your order, Ethel M Chocolates will send you a confirmation email within 24 hours that will include your order details including your order number. Please retain this email for future use should you need to contact customer service or need to track your orders' progress.

What Forms Of Payment are Accepted for Online Purchases?

For your convenience, Ethel M Chocolates accepts Visa, MasterCard, American Express, and Discover Cards for online purchases. 

How Can I Make a Change Or Cancel My Order At Ethel M Chocolates?

Ethel M Chocolates has designed their shipping process to ship orders as quickly and accurately as possible to your specified location. To make a change or cancel your order, please contact customer service at 800.471.0352 within 24-hours of placing your order. Once your order begins to process or has been shipped, Ethel M Chocolates is unable to cancel or make changes.

Can I Shop for Myself and for a Gift In One Transaction?

Yes, after you have selected all of the items and quantities for your order, click the continue button. During the checkout process, you will have the ability to select different shipping addresses to each item and quantity in your order, as well as, write a gifting message which will be included in your order.