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Everlast FAQ

I Did Not Get an E-mail Confirmation for My Order.

Your immediate confirmation is available for you to print at the end of the checkout process, once your process is complete. A confirmation e-mail will also be sent to the e-mail address you entered during checkout.

How Long Does It Take to Process/receive My Order?

Orders generally ship within 1-2 business days after the order is received. Please note: this processing time occurs for all orders including those placed with expedited shipping. Delivery time depends on the level of service you select and where you are located.

What Forms Of Payment Does Everlast Accept?

Everlast accepts Visa, Master Card, Discover, American Express, and PayPal.

I Don't Have a Receipt. How Can I Buy a Part Or Replacement Unit?

Please contact Everlast Customer Service at 800.821.7930 and follow the prompts to the “Parts Department.” A customer service representative will be happy to assist with purchasing the replacement part over the phone with a credit card.

What is Your Product Warranty Policy?

All Everlast products have a 120 Day manufacturer's warranty from the date of purchase. This includes any defects as a result of a manufacturing defect or missing parts.

Use of products in a manner other than that for which they were manufactured also nullifies this warranty. Products are not intended for outdoor use.

You must have proof of purchase in order to make a warranty policy claim for any product purchased on Everlast.com. Please note that any Everlast item purchased at a retail store or online supplier other than Everlast.com must be returned to the retailer where the item was purchased.

The goal at Everlast is to continually update and improve products. Because of this process, some product images, logos and labels on the website are subject to vary from time to time.

Can I Fax Or Mail-in an Order?

At this time, Everlast only accepts orders placed on Everlast.com.