All replacement items are exchanged at the live price on the date the exchange is processed, You would only be charged more if:
Figleaves may accept a returned item received outside the 28 days return period but late returns will be credited via an e-gift card to the value of the return, which will be valid for 12 months.
You can return items back to Figleaves for a refund or replacement as long as:
Yes, but please check the business opening hours and whether or not they can accept deliveries to avoid mail being held at your local delivery office or with the nominated carrier. Items that have been delivered and accepted by your company's Reception or Concierge will need to be followed up by you.
Figleaves does not count UK public holidays as working days (Monday - Friday). Figleaves ships all orders from the UK so you’ll need to add an extra day to your estimated delivery time.
If your order doesn't fit through your letterbox and you are not home, then depending on the carrier you have selected they will leave a card to advise delivery was attempted, together with details of:
If your order requires a signature and no-one is available to sign for the parcel, the carrier will leave a card detailing where you can collect it from and how to re-arrange delivery.
You can track your order as soon as it’s left warehouse using your unique tracking number.