FlowerDelivery.com is not responsible for delays in delivery caused by severe weather conditions or other acts of God and cannot reimburse delivery fees on such orders. In the event that a product arrives early, the recipient can enjoy the gift early, but Flower Delivery is unable to offer a discount based on early deliveries .
Same-day orders are processed immediately, and usually cannot be changed. Due to the urgent nature of florist delivered products Flower Delivery is unable to cancel or change orders already in process at the florist, en route or delivered. To cancel or change an order that has not been processed, please call 800.716.7559.
All FlowerDelivery.com shipments automatically have a "signature release," which means that the package can be left at the recipient's address without requiring a signature. In most cases, the delivery driver will knock or ring the doorbell and leave the product somewhere safe if there is no answer. If the driver feels it is unsafe to leave the package unattended (i.e. an apartment building with no doorman) they may require a signature. For wine baskets, someone over the age of 21, must sign for the package.
Normal delivery times are 9am-5pm daily for orders going to a business, 6pm for orders to a residence, hotel, or hospital, and 2pm for orders going to a high school.
During major holidays such as Valentine's Day and Mother's Day Flower Delivery's florists operate extended hours and delivery times are 8am-9pm.
Deliveries are available in most major cities on Saturday and Sunday in the USA. If we are unable to arrange for delivery on Sunday and time permits we will setup for delivery on Saturday, including Birthday and Anniversaries, Valentine's, and Mother's Day Orders. If Saturday or Sunday is not available, then the order will be delivered on the next available day with a note of apology from our company.
Flower Delivery is normally able to deliver within 4 hours on florist delivered orders when our express delivery option is available during checkout. If your item is not delivered within 4 hours Flower Delivery can credit your express delivery fee back to your account. This fee is typically $4.99. Flower Delivery will do our best to deliver within that time frame.
If you order by 3:00 pm in the recipient's time zone, Flower Delivery can typically deliver the flowers the same day Monday through Friday. For same day service on the weekend please order by 1pm Saturday and 11am Sunday. To find out if the item is available for delivery the same day choose the state and delivery type and then it will show you the first available day for delivery.