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Fragrancex FAQ

What is the Difference Between a Splash and a Spray?

There is absolutely no difference in the fragrance. The difference is in the method of application only. However, a spray bottle, being sealed all the time, may actually have a longer shelf life. Making the decision between spray and splash is entirely a matter of personal preference.

What is the Difference Between Pure Perfume, Eau De Parfum, Eau De Toilette, and Eau De Cologne?

The differences are simply a matter of the amount or concentration of oils in the fragrance. The highest concentration is in pure perfume (or parfum). Next would be Eau de Parfum, then Eau de Toilette, and finally Eau de Cologne. Some manufacturers make a solid perfume, solid perfume is as strong as a pure perfume however it is in a gel-like consistency.

Eau De Toilette and Eau De Cologne are generally interchangeable, especially in Men's fragrances. After Shave has the least amount of oils. The higher the concentration the longer your fragrance will last, and the less you need to apply.

Why Do Some Men Wear Cologne, and Others Prefer to Wear After Shave?

After Shave Lotion will usually sting as well as help close the pores after shaving. After Shave Balm is actually soothing to the skin. After Shave Gel also soothes the skin, but cools the skin as well and relieves razor burn.

My Perfume Does Not Spray, Nothing Comes Out, is It Broken?

To get your fragrance spraying again please follow these instructions below:

  1. Hold one finger against the spray nozzle.  
  2. Use your other finger to pump the spray 10-15x.
  3. Remove your finger from the spray nozzle.
  4. Pump the spray another 10-15x as needed.
  5. Allow the fragrance bottle to settle for 5-10 minutes.

Your fragrance bottle should be fully functional now! If you are still having problems, you can repeat steps 1-5. For further assistance, please email Fragrancex at support@fragranceX.com. 

Does Fragrancex Ship Internationally?

Yes, Fragrancex ship to over 220 countries. Please use our shipping calculator to see if we ship to your country. Your order may be subject to import duties and taxes, which are levied once a package reaches your country. They have no control over these charges and cannot predict what the costs may be. Customs policies vary from country to country; you should contact your local customs office for further information.