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GhostBed FAQ

What If I Need to Make a Return?

Your return request can only be processed after your new GhostBed has been in your home for 30-days. Your request to return the mattress under their 101-Night sleep trial must be made after the initial 30-days and PRIOR to the 101st day. If the return request is received after the end of your 101-Night sleep trial, a refund is not available. If your documentation is received later than 30-days after your 101-Night trial, the ability to return and secure your refund will NOT be honored. If your purchase was made using a GROUPON Coupon or another online voucher program, their 101-Night sleep trial is not valid with your purchase.

Why Should I Use a Mattress Protector?

You’ve made a wise and costly investment, one you want to protect for years to come. The GhostBed mattress protector will keep the mattress, clean, dry from spills or accidents and looking fresh and new. The mattress protector has a 10-year warranty and is bacteria and allergen resistant.

How Do I Change Or Cancel My Order?

Because they ship in 24 hours, GhostBed process orders immediately. Therefore GhostBed are unable to make any changes after an order has been submitted. Please be sure to verify all information prior to placing your order. If an order needs to be cancelled, it will incur a 15% restocking fee deducted from your refund. Customers requesting cancellation will void their 101 Night Sleep Trial.

What Makes the Ghostbed Pillow Special?

The GhostPillow has many unique and special properties. The Gel Memory Foam is aerated and has a top layer of phase change material. There is a 100% cotton inner cover and a dual sided outer cover. All these components work together to provide perfect support for your head, neck and spine. The foam adapts independently sensing the weight of your head and the heat from your body and gently molds to you. The aerated foam in addition to the phase change material keep the sleeping environment cool and comfortable.

How Does the Ghostbed Mattress Feel?

It feels great! The GhostBed is designed to provide proper comfort and support for every type of sleeper. Years of research have led GhostBed to develop a sleeping surface that conforms to your body, aligns your spine and gives you the perfect support for a good night’s sleep.

What Makes the Ghostbed Unique?

The GhostBed is manufactured by seasoned mattress professionals who have been designing and crafting mattresses for decades. This fact alone separates the GhostBed from its competitors. The GhostBed’s design and construction are a result of years of experience. They have developed a perfect mattress that is comfortable, supportive and durable. This is what makes the GhostBed unique. It provides optimum comfort for every type of sleeper. It supports proper spinal alignment. And it’s durable, so you know it will deliver years of restful, restorative sleep. What also makes the Ghostbed unique is the availability of their all wood matching foundation. A complete sleep set includes a perfectly designed mattress and matching foundation/boxspring.