Gymboree cannot authorize purchases for resale purposes. So, Gymboree reserves the right to limit purchases to 5 items per style, per color, and per customer, regardless of the size of the item. Gymboree reserves the right to cancel multiple orders of merchandise purchased in violation of this policy. Gymboree may modify this policy at any time for any reason, and they may make exceptions to this policy, as they deem appropriate. This Limits on Purchases Policy applies to purchases made at the Gymboree stores, Gymboree Outlet stores, and on gymboree.com.
If you wish to cancel your order and less than 30 minutes have passed since you placed it, please call Customer Service at 1-877-449-6932.
Mon–Fri: 6am to 6pm (PT); Sat: 7am to 3pm (PT); Sun: 8am to 4pm (PT)
Gymboree will do their best to cancel your order at this point. However, please keep in mind that the systems are designed to get orders on the way as quickly as possible, and Gymboree will be unable to cancel your order if it’s already entered our shipping & handling process.
Typically, a product will only be removed from a shopping bag if it has sold out in the time since it was added.
Your debit or credit card will be pre-authorized at the time your order is submitted. The funds will be held by your bank, which may affect your account balance. Gymboree is not responsible for overdraft fees. Your debit or credit card will be charged at the time the order ships.
Yes! Gymboree.com currently ships to several countries in Europe, Asia & Pacific, North America, and the Middle East as well as to Military (APO/FPO) addresses and U.S. Territories (including Puerto Rico, the Virgin Islands, the Pacific Islands, Guam and American Samoa). Additionally, the site accepts all international billing addresses.
There are three easy ways to check the status of your order.
Gymboree accepts all major credit cards (American Express, VISA, MasterCard, JCB, and Discover/Novus) and PayPal, as well as Gymboree Gift Cards and E-Gift Cards. You can also use your mobile wallet with Visa Checkout. Unfortunately, Merchandise Credit cannot currently be used online.
It’s easy to place an order on gymboree.com.
You will receive a confirmation email that includes your order number. You will also receive an email when your order ships.
If you prefer to order by phone, please call Customer Service at 1-877-4-GYMWEB (1-877-449-6932).