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HolidayMe FAQ

I Cannot See the Hotel I Used In Pick Up Point for Sightseeing. Can I Still Book the Same Hotel?

holidayme.com search results are based on real time inventories from hotels and it might have happened that the hotel you used is not available for the dates that you wish to book for, or it may happen that HolidayMe doesn’t have that hotel listed with HolidayMe. You can book any other hotel and then make your way to the hotel that you had selected for sightseeing.

Can I Make a Reservation for Someone Else?

Yes, you most certainly can. While making a booking, please remember to add the traveler name in Travel details column. You can also save your co-travelers’ names in My Lounge area so that you do not have to type the names again and again. Simply use one of the co-passengers from the list.

How Can I Provide My Special Requests Like Connecting Rooms, Early Check-in, Late Check-out, Smoking Preference Etc.?

At the time of booking, you will be provided with an optional field for special requests, where in you can advise your special requests like Early-Check in, Late Check In, Non Smoking room, or bed type like Twin or Double, all the special requests depend on the availability and cannot be confirmed real time.

In Order to Be Charged for Accommodation In a Hotel Or for Road Transfers and Holiday/ Sightseeing, What Should the Minimum Age

Generally, children below 5 years of age are complimentary provided they share the same bedding, in case you need an extra bed, there may be an extra charge for the same, some hotels may provide the accommodation for free but may charge for breakfast for children. Different sight-seeing may also have different charges for children ages, for e.g. entrance tickets to museums/zoo may have different charges for children of different ages. Children below 02 years of the age on the date of travel will be free.

I Have a Preferred Hotel But I Cannot See the Same In Search Results. What Could Be the Reason?

HolidayMe might not have availability for your preferred hotel for the check in and check out you have selected. In case you are flexible with dates, please select alternative dates. Or it may be that your preferred hotel has stopped the bookings and are not accepting any new bookings for the moment.

After a Hotel Has Been Booked, Do I Need to Confirm With the Hotel Personally?

Though this is not required, if you still wish to reconfirm your booking, you are requested to call the hotel 48 hours prior to departure.

Can I Pay a Deposit for My Booking and Pay the Balance Later?

Currently, holidayme.com doesn’t support bookings by collecting deposit and the balance payment later. Full payment will have to be made at the time of booking itself.

What is the Process Of Amendment In a Booking?

HolidayMe's bookings are confirmed instantly and in case you wish to make changes to the booking, HolidayMe recommend you cancel and rebook again. For the cancelled booking, refund will be made within 72 hours from holidayme.com.

Is There a Fee for Making a Booking Over the Phone?

Absolutely not. HolidayMe understands that you may have certain questions based on your travel requirements. HolidayMe welcomes you to call HolidayMe at 800454545 (UAE Toll Free); 920002963 (KSA Toll Free) or +97142457300 (Worldwide) and customer service representative will be more than happy to assist you with the booking. You won’t be charged any extra amount for this service. (Booking)

Can I Make a Booking Over the Phone?

Yes, you may call HolidayMe at 800454545 (UAE Toll Free); 920002963 (KSA Toll Free) or +97142457300 (Worldwide) and our customer service representative will be more than happy to assist you with bookings, be it for a hotel, a holiday, sight-seeing or just your routine airport transfers. (BOOKING).