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Hoppa FAQ

I Need to Be Picked Up From a Different Address. How Can I Book This?

If you wish to book a different pick up address to your drop off address you will have to make two separate one way bookings.

I Want to Book a One Way Journey To/from the Airport But I'm Not Taking a Flight. is This Possible?

Yes, just make sure you enter a time two hours before you would like to arrive at the airport. Please put a note in the special request box to say you will be not taking a flight but just need to be taken to and/or from the airport.

How Do I Pay for My Booking?

Payment is taken in full at the time of booking. Hoppa accepts PayPal, VISA Debit/Credit, MasterCard American Express and Maestro.

I Want to Book a Vehicle for 4 People When We Arrive and 6 People When We Return, How Can I Do This?

In order to book a different number of passengers for both journeys on a shared shuttle service you will have to make separate one way bookings to cover your full route.

If you book a private vehicle just book for the maximum number of people travelling on any one of the journeys.

What Information Do I Need In Order to Book?

Please make sure you include:

Total number of passengers - please make sure you include infants and children in the total number of passengers in your party.

Overseas accommodation address - in any resort there may be more than one building with the same name, so please include the full address to avoid confusion.

Flight details - if you've booked a private vehicle our partners will monitor your flight where possible, your flight number ensures you are picked up and dropped off at the right time.

For shared vehicles this will ensure our partner knows when to expect you for your outbound service and your pick up time for the return journey is correct.