Hot Hair Coupons & Promo Codes

Hot Hair FAQ

What Payment Methods Does Hot Hair Accept?


Use your Credit, Debit, Amex, Visa, Mastercard or any of the other cards you have saved in your paypal account. 

Please note: When paying with paypal, the transaction amount will process immediately. Should Hot Hair be out of stock or unable to supply an item, the funds will be refunded to you. 

Secure Payment Platform 

Pay with your Visa or Mastercard credit card or debit card via secure payment platform. 

Please note: When paying via our secure payment platform your card will only be charged on dispatch of the goods.

How Long Of the Delivery Times?

If an item is in stock in warehouse, and you order before Midday, Monday-Friday (Excluding Bank Holidays) Hot Hair aims to dispatch the item that day. If you order after Midday the item will be dispatched the following working day.  

Some items are brought especially for you in when you place an order which affects their delivery times. Hot Hair indicates on each style how long you can expect to wait for delivery. Please note that these times are for the UK. If you order from outside the UK, it will take longer depending on where you are.

Does Hot Hair Offer a Rebate On VAT If I Have Alopecia, Chemotherapy Related Hair Loss, Or Other Medical Related Hairloss.

Yes, to qualify for VAT to be removed from your order you must fill out the form in the link below. When placing your order, write in the comments box that you have filled out the form and Hot Hair will remove the VAT for you. Please note that this ONLY applies to wigs, and not hairpieces or extensions.

Can I Contact Hot Hair By Phone?

Yes - You can contact Hot Hair on 0207 403 4422, Monday to Friday, 9am to 5.00 pm or alternatively via contact pages.

Can Hot Hair Help Me Match My Colour?

Yes, Hot Hair will be happy to help you select the right colour. Either message us on Facebook or Twitter with your query and a high resolution image of your hair in natural daylight, or send in a small cut sample to: HotHair, 103 Union St, SE1 0LA.

Can I Buy Hothair Products In Stores?

Yes, a broad range of Hothair products are sold in Selfridges London as well in own boutiques, and a selected range are also sold in Natural Image boutiques.