Once your order has been shipped, you will automatically receive an email with your tracking information. If you do not receive this e-mail it does not mean the package has not shipped. Your e-mail client may have blocked their e-mail address in a spam folder.
Orders under $75 in the U.S. is just $4.95 flat rate. Shipping is Free on orders over $75 in the U.S. If you live outside the contiguous U.S. InkGrabber may call you to cover the extra freight costs... as some shipments to Alaska, Hawaii and Puerto Rico can get quite expensive. Shipping to Canada is $8.95 flat rate.
That’s ok! InkGrabber accepts paypal and money orders. Please contact InkGrabber so they may process your order by phone. 877-INK-GRABBER.
Shipping methods depend on the size and weight of your order. InkGrabber generally uses FedEx for large orders and commercial packages. DHL/USPS are used for most Residential shipments and shipments going outside of the continental U.S. (i.e. Alaska, Guam, Hawaii & Puerto Rico).
InkGrabber has protection built in for this that will not allow you to create a duplicate order within 5 minutes of the original purchase. If this happens it's because the “Thank You / Order Confirmation” page has been refreshed after the 5 minute time limit. Please call or e-mail InkGrabber to have the duplicate order cancelled.
You can return any product for Refund within 90 Days or purchase or Exchange within 365 days of the original purchase date.