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JustFashionNow FAQ

What Countries Does JustFashionNow Ship To?

Now JustFashionNow ships to over 10 countries, such as United States, United Kingdom, Italy, Germany, France, Canada, Australia, United Arab Emirates and so on. You can find out the detailed countries in the drop-down list of the Country section when you edit Shipping Address in your account.

Where Do My Orders Ship From?

The main fulfillment and return center are located in China. JustFashionNow has offices in China and HK. Majority of their clothes are shipped from their fulfillment center.

Why Do I Get Less Refund for the Item Sometimes?

Please be noted if there is a discount for your order, JustFashionNow will refund you the amount with the discount, that means JustFashionNow will refund what you actually paid for each item.

How Does JustFashionNow Secure My Payment Information?

JustFashionNow does not process any of your payment information. All payment related matters on JustFashionNow are handled by PayPal.

What Secure Payment Methods are Accepted?

JustFashionNow can only process payment with paypal now.You can also make the payment by credit and debit card by clicking "Pay with Debit or Credit Card", then fill in the required information at justfashionnow.com.

If I Want to Change Information (Such As Color, Size, Shipping Address, Shipping Method) Of a Paid Order, What Can I Do?

JustFashionNow can only change those information for you if the order is not shipped out. Therefore , please be more careful to place the order. If there are changes, contact us via support@justfashionnow.com.

What Happens If My JustFashionNow Item is Out Of Stock?

For the popular item, it might go out of stock quickly. JustFashionNow will continue working with their suppliers to ensure the items displaying on their site will be available to our customers.

Once your processing order item is out of stock, JustFashionNow will notify you by email and you can choose to exchange another item or ask for refund. 

Can I Remove Item From the JustFashionNow Shopping Cart?

Yes, if the order is not placed, you can remove the item from the shopping cart. But once you have placed the order, you can’t delete any item any more.

How Can I Choose the Size at justfashionnow.com?

JustFashionNow will recommend you use “Size Guide “ to better determine your ideal size, because sizing varies between their items.

”Size Guide” with detailed product measurements is included on each product page. As a note, these are measurements for item itself.You can compare these measurements to similar pieces you already own.

Do I Need to Register Before Placing an JustFashionNow Order?

Yes, you do. You can browse their fashion product without registering. Once you are ready to place an order, JustFashionNow will prompt you to login or register with them.