KitchenAid Coupons & Promo Codes

  • Sale

    $50 Off Pro Line Series 5-Speed Cordless Hand Blender

  • Sale

    Shop Top of The Line Blenders From!

  • Sale

    Up to 60% Off Factory Refurbished & Close-out Models

  • Sale

    Free Gift With Purchase

KitchenAid FAQ

Why Should I Register My Appliance?

There are many benefits to registering your appliances:

  • It will help KitchenAid provide a more efficient warranty service if there is a problem with your product.
  • Your registration can serve as proof of purchase for insurance loss claims.
  • It will allow us to contact you, in the unlikely event a safety notification is required.

What is My Warranty?

The warranty is something specific to each product, and can normally be found on the last page of the Owners Manual.  This will provide the details of coverage on your appliance.

Visit KitchenAid's Manuals and Literature page to locate Use and Care Guides, Owners Manuals, Warranty Documents, Installation Instructions, Parts Lists and Energy Guides.

What's My Water Filter Number?

You can locate your water filter number in a couple of different places: 

  • Use and Care Guide: Your water filter number is located in the "Accessories" section, along with additional information about your water filter
  • On the Filter: Once you remove the filter, you should be able to locate the number on the side of the filter

When Should I Replace My Water Filter?

It is recommended that the water filter be replaced every 6 months, when the indicator light comes on, or based on your refrigerator's performance. A clogged or incorrectly installed water filter will reduce the water flow to the ice maker and/or dispenser. This could result in small ice cubes, low or no ice production and/or longer dispensing times.

How Do I Order a Replacement Part?

How to order a part that is broken will depend on whether your product is in warranty or not.

If you believe your product is in warranty, contact KitchenAid at 1-800-422-1230. KitchenAid will be able to verify your warranty, order the part, and if needed, arrange for a certified technician to visit you.

If your product is out of warranty, you may order it in KitchenAid's Purchase Genuine Parts site. If the part needs to be installed, KitchenAid recommends you Schedule Service Online or Contact KitchenAid to schedule a visit from an authorized technician.

How Can I Get Help Repairing My Appliance?

If you are experiencing a problem with your appliance, KitchenAid recommends you look for information on this site, as you may find information that solves the problem quickly.

If help is still needed, you can Contact KitchenAid and KitchenAid will help you purchase a part or schedule a visit from an authorized technician. For major appliances (dishwashers, cooking or refrigeration products) you may Schedule Service Online.

For small appliance repair, KitchenAid offers factory service and local authorized service centers, who repair and also sell parts for self-repair.

What is the Proposition 65 Warning I See In the Use and Care Guide?

The warning in your Use and Care Guide is printed in order for Whirlpool Corporation to comply with California State law and is based on the list of chemicals identified by the Governor of the State of California as provided in Proposition 65 regulations.

California Proposition 65 is known as The Safe Drinking Water and Toxic Enforcement Act of 1986. To comply with this California Act, even chemicals used within the limits of national regulations and found not hazardous in the quantities associated with the product may require a warning just because the chemical is present. Information about Proposition 65 and this warning is available on the website of the Office of Environmental Health Hazard Assessment (OEHHA) maintained by the State of California.

Whirlpool evaluates all chemicals associated with the products that Whirlpool manufactures and complies with all regulations associated with the chemicals. All potential chemical exposures are below accepted and regulated concentrations. Whirlpool has provided the warning because a chemical covered by the California Proposition 65 may be present and not all listed chemicals provide exposure limit requirements. Therefore, Whirlpool has elected to provide the warning when a listed chemical is present.

What Type Of Stainless Steel Finish Does Your Appliance Have?

Each type of Stainless Steel finish requires a different method of cleaning.  Please see each finish type below for proper cleaning instructions. You can also reference your Use and Care Guide for additional information.

How Do I Order Accessories for My Appliance?

There is a wide variety of accessories available for your major appliance. 

Some of the accessories available include; different types of cleaners, various types of filters, and installation kits.

If you would like to purchase one of these accessories, you may visit your local retailer or Order Accessories online.

Can I Use a Transformer Or Adaptor With My Small Appliance?

Appliances and electronics designed for the United States have limited or no use in many other countries due to differences in voltage.

  • Though this can be corrected by using an adapter or transformers,  KitchenAid ® does not recommend this, due to the potential dangers that differences in cycles/second can create.
  • In the US, electricity is delivered at 60 Hertz (Hz) and in most other countries electricity is delivered at 50 Hz.
  • Running 60 Hz appliances in a 50 Hz environment forces the motor in your appliance to run slower and can potentially cause immediate motor or operational failure.
  • Using transformers and adapters can cause electrical shortages and/or even fires.
  • Taking a KitchenAid® small appliance out of the country voids the warranty.