From time to time, free shipping and sample offers may be available on LauraGeller.com. Sign up for the newsletter to receive special offers throughout the year. Offers are valid while supplies last and may not be combined with any other offers. Only one offer code will be honored per order. Laura Geller reserve the right to change any offer at any time due to technical complications or unforeseen circumstances. Offer code must be entered during checkout in order to redeem the offer. Shipping, tax and gift wrap charges do not count towards the hurdle for special offers.
Laura Geller Beauty products are not tested on animals. The company is cruelty-free.
Product integrity and quality have not changed. Laura Geller is still the same brand you love, only with updated packaging.
Good things come in NEW packages! Laura Geller has kept everything you love about Laura Geller Beauty exactly the same. Only the packaging is prettier. Laura Geller has lightened it, brightened it and made it oh, so beautiful.
Yes, they may. Spam filters can restrict wanted email as well as unwanted email. Please update your email settings to designate laurageller.com as a legitimate contact, ensuring that all future correspondence regarding your orders will be accepted.
There is only ONE offer allowed per order (with the exception of Free Shipping over $50 – no code required). During checkout, at the first step (‘Shopping Bag’ page), enter the code in the ‘Offer Code’ field and click ‘Apply’. The offeror discount will automatically appear on the page. If there is no code provided for the offer, please check that you have reached the minimum required price or product threshold and the offer will be automatically applied. Coupon codes cannot be used or applied to orders already placed. Supplies of all free gift offers are limited. No substitutes are allowed for free gifts or free sample offers; quantities are limited.
This usually happens when the ‘Submit Order' button is clicked more than once. After orders are imported to the warehouse Laura Geller is unable to cancel or edit them, however, please email [email protected] and a member of the Customer Service team will be happy to assist in resolving this matter. Please have your order confirmation # (or #s if you received multiple orders) ready or include in your email.
You may not return individual items within any kits, but you are welcome to return your kit in its entirety for a refund or an exchange.
Laura Geller does not offer price adjustments on any products.
Laura Geller is so sorry to hear this happened and they would be happy to help you! To expedite your replacement request, please email [email protected] an image(s) of the damaged item(s). Once Laura Geller receives the image(s), a member of the Customer Service team will contact you directly.
Please email [email protected] and a member of the Customer Service team will be happy to assist you.
Unfortunately, once your order has been placed it cannot be canceled. Once an order has been placed it cannot be changed or edited. All sales and sale items are final and cannot be changed or canceled.