Exchanges can only be made for a different size of the same item. If the size is unavailable a refund will be issued within the 14 day return period.
You can return your item within 14 days of the shipment date. Please note, Lavish Alice cannot accept returns outside of the 14 days, and they will be sent back to you. Please ensure the returned items are unworn, unwashed and undamaged. Ensuring the tags and labels are still attached and undisturbed. You can find out more about our returns policy here.
Items are exclusively sourced and produced. Sometimes collections are only available in small quantities or are limited edition, meaning they are often limited on stock. Popular styles are usually restocked and you can sign up for out of stock notifications on the product page.
Unfortunately once your order has been placed Lavish Alice can not cancel or make any amendments to the order - this includes sizing, delivery options and delivery address.