Passes for LEGOLAND® Japan can be purchased on website or at any Seven-Eleven store in Japan.
Yes, of course. You can upgrade your family pass at Guest Services on park, only on the day of your visit.
In case your Annual Pass is lost, stolen or damaged, please contact LEGOLAND® Japan Customer Service or please inquire at a ticket booth on park. Please note that there is a ¥ 500 charge for reissuance of an Annual Pass. In case you lost your Annual Pass ticket, which you purchased from 7-Eleven before you could convert it to an Annual Pass chip card, LEGOLAND is unfortunately unable to issue an Annual Pass.
Please note that passes are non-refundable/non-cancellable in principle.
There are 2 types of admission tickets at LEGOLAND® Japan: “Annual Pass” that offers year ‘round fun and “1 DAY PASS” for enjoying LEGOLAND® Japan on a specified date.
1 DAY PASS
LEGOLAND® Japan is geared for children aged 2 to 12 and their families, but adults are certainly welcome to visit the park on their own.
Children 12 and younger must be accompanied by someone who is at least 16 years of age.
It is prohibited to bring lunch boxes and drinks into the park, including the following items:
However, the following exceptions to the above (please show items at security check, before entering the park).
You must pick up your pass at Guest services. When you pick up your Annual Pass, you will need to present the following:
Yes, of course. You can upgrade your family pass at Guest Services on park, only on the day of your visit. The number of Annual Passes you can upgrade to is limited by the number of visitors for the FAMILY PASS you’ve purchased.
The LEGOLAND® New York Resort’s primary concern is for children. LEGOLAND® New York is delighted to support Merlin Entertainments’ special children’s charity – Merlin’s Magic Wand – who put the magic back into the childhoods of seriously ill and disabled children across the world. By providing tickets and financial support in the form of travel grants, they help thousands of children and their families to have magical days out every year. For children who are too unwell for a day out, they deliver exciting "Taking the Magic to the Children" projects, ranging from sensory rooms to specially adapted playgrounds.
To find out more about Merlin’s Magic Wand, the eligibility criteria and how you can apply for tickets to LEGOLAND New York, opening in 2020, please visit www.merlinsmagicwand.org. Please note that Merlin’s Magic Wand works directly with children, families and organizations that will benefit from a day out and is unable to provide tickets to assist with fundraising through raffles and auctions.
For all inquiries about LEGOLAND New York please email LEGOLAND® New York at:
For all inquiries about joining the team please contact LEGOLAND® New York at:
For all other inquiries please visit LEGOLAND® New York at Community Welcome Center!
6 North Church Street, Goshen, NY 10924