For factory-authorized repairs
Monday - Friday: 9:00am - 5:30pm ET
730 Milford Road
Merrimack, NH 03054
Mac Connection recommends that you call Customer Care at 1-888-213-0259 to obtain a Return Merchandise Authorization (RMA) number prior to shipping your return. However, should that be inconvenient Mac Connection has also provided this form. We will do their best to respond to you the same business day.
The security of your personal information is important to Mac Connection. When you enter sensitive information (such as credit card numbers) on our registration or order forms, that information will be encrypted. Mac Connection follows generally accepted industry standards to protect the personal information submitted to Mac Connection, both during transmission and once Mac Connection receives it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while Mac Connection strives to use commercially acceptable means to protect your personal information, Mac Connection cannot guarantee its absolute security.