Masseys Coupons & Promo Codes

  • FeaturedSale

    Masseys Valentine's Day Giveaway! Enter for Your Chance to Win a $500 Shopping Spree From Masseys.com!

  • VerifiedSale

    New Sale Markdowns! Save Up to 50% Off On Select Items

  • VerifiedCoupon

    Special One-time Offer! 20% Off Select Minnetonka Styles

Masseys FAQ

How Do I Find Items In My Size?

Masseys has many brand name shoes in sizes 4-17 and in widths from AAAAA (5A) - EEEEEE (6E). 

  • For ordering, if you are familiar with the brand, order the size you would usually buy.
  • To shop by your size and width, use our easy search tool style finder.
  • You may also use their advanced style finder to shop by color, style, brand, and price if desired.

How Long Does It Take to Get My Exchange?

Depending on how your return is sent, it can take up to 10 business days for your package to be received and an additional 7-12 business days for the exchange to be processed and shipped out. Once shipped please allow an additional 5-7 business days for delivery.

What Payment Methods Can I Use to Place an Order At Masseys?

Masseys Credit 
At Masseys, they give you the credit you deserve. With the Masseys Credit plan, you can enjoy your fabulous new styles now—with no money down and affordable monthly payments of as little as $20 per month. (Subject to credit approval.) 

Masseys also accepts Visa, MasterCard, American Express and Discover. You can safely enter your entire credit card number via our secure server, which encrypts all submitted information. This means you pay nothing if unauthorized charges are made to your credit card as a result of shopping on our Web site.

How Do I Cancel an Order Requesting a Down Payment?

If your order requires a down payment, and you are no longer interested in receiving the item, cancellation is not necessary. As long as a down payment is not received your order will cancel within 90 days and will not affect future orders.

My Catalog States I Am Preapproved, Why Do I Need to Make a Down Payment?

In the credit approval process Masseys will evaluate your credit using several methods, some of which include a report from one of the credit bureaus and others from their own internal data. If your order exceeds preapproval qualifications a down payment may be requested on your order.

How Long Will It Take to Receive My Order After My Purchase?

Most orders ship within 24 hours after credit approval and order processing. Standard shipping time is 5-7 business days after credit approval and order processing. Items shipped Priority should reach you within 3-4 business after credit approval and order processing. Items shipped Express should reach you within 2 business days after credit approval and order processing.

Can I Make Changes to My Order If It is Requesting a Down Payment?

Because the order is still in the credit approval system Masseys is not able to make any changes to that order. If you would like, Masseys can cancel this order and place a new one for you. Just remember that if you have not received the down payment letter from Masseys you will be receiving shortly, and can dispose of it. If you do not send in the down payment letter the order will not be released. You may be required to make a down payment on the new order as well. If that is the case, a new letter will be sent to you and will contain the new order number and down payment amount.

Where Can I Find Out About Promotions and Special Offers?

One great way to receive information on upcoming promotions at is to sign up to receive soem emails of Masseys. This option is available at the bottom of each page on the website. Simply enter your email address and Masseys will begin sending special offers and the latest trends within 1-2 weeks. Another option is to check the website on a regular basis. 

Occasionally, one of the partners of Masseys may offer special promotions. However, Masseys can only guarantee that codes sent directly from them will be authorized and function properly.

How Do I Apply for Masseys Credit?

Applying for Masseys Credit is easy with no forms to fill out! 

  • Simply put all your favorite items in your shopping bag, and click "Check Out". 
  • Tell Masseys your name and address so they can promptly deliver your new items.
  • Select "Masseys Credit" as your payment method and accept the terms and conditions.
  • Click "Submit" and that's it!