Mr Gugu Coupons & Promo Codes

Mr Gugu FAQ

How Will I Receive My Refund From Mr Gugu?

Once the return has been approved, you will receive your refund the same way you made the payment.

How Long Can I Keep an Item Before I Return It?

You can make your mind for as long as 100 days upon receiving of the item.

The Item I Got is Not Quite What I Have Expected, How Do I Return It?

First of all contact customer support through email, all returned Items must be brand new and have all original tags attached. In order to get a refund you need to send Mr Gugu your bank data necessary to make a wire transfer including your Bank account number. You can swap the size or choose something else, and Mr Gugu will ship your replacement within two weeks. Please note that Mr Gugu does not accept swimwear returns and exchanges.  

How Long Does the Shipping Take?

It depends on the delivery method you chose and may vary from country to country, the actual delivery may take from 5 to up to 14 days (without handling time).

Can I Track the Order?

You can track your shipment on

Does Mr Gugu Ship World Wide?

Even so their company is located in Poland Mr Gugu wants to spread the Gugu style around the world. No matter where you live: Argentina, Mexico, France, Sweden or even Australia Mr Gugu will bring you the Gugu clothes. In other words – yes, they ship worldwide! 

How Much is the Shipping Fee Of Mr Gugu?

Mr Gugu offers you two options:

  • The really fast shipping via Fedex/DHL for 10€ or
  • A bit slower National Postal Service shipping for 5€.

The delivery cost is added to your bill after you log in to the payment platform of your choice. Mr Gugu accepts PayPal and all major credit cards.

Where Does Mr Gugu Ship From?

Mr Gugu manufacture in and ship from Poland, European Union. 

Can I Specify a Different Shipping Address?

Yes. In the checkout process (step 2 – Delivery), you can add and select a different address from the billing address.