If, for any reason, MyVishal is not able to deliver any product, the balance amount will be refunded to your card or bank account.
No. The prices are inclusive of taxes. Delivery charges are applicable based on order value and are accounted for at the time of ordering.
MyVishal does not allow online redemption of gift cards.
You will get an e-mail from MyVishal with details on shipped date.
Customer Service Center operating hours are from 9:00 am to 6:00 pm (Indian Standard Time) all days. Outside these hours, you can send MyVishal an email and MyVishal will respond back to you during these hours.
It is unlikely that such a situation will arise. However, in the event that it does, please call our customer service desk or write a mail to [email protected], MyVishal will address this at the earliest.
No. MyVishal does not store your credit/debit card details. These details are used by payment gateway and are encrypted for processing the payment.
Yes. It is safe to use your card on myvishal.com. You have additional authentication for VISA cards- Verified by Visa (VBV) and Master cards - MasterCard Secure Code (MSC) offered by respective merchants.
You can pay for your orders through credit/debit card or through net-banking. MyVishal also accepts Cash. To make payment in cash, select CoD (Cash on Delivery) at checkout.
Delivery for all accepted orders is done using standard courier at the address you provided at the time of ordering. Depending on your location, it may take 2-5 business days for delivery.
MyVishal deliver only on business days that include Monday through Saturday. MyVishal depend on shipping partners for delivery, who may not work on Sunday and on Public Holidays
You will receive delivery information on your registered email id.
You will receive an email notification titled ‘Order Confirmation’ for your successful transaction(s). This email contains your order number and product details to show your order is being processed. You will also get sms notification on the registered mobile number.
The applicable shipping charge for all:
You can associate multiple delivery addresses for your registered email-id. At the time of ‘Check Out’, you can choose the address.
Yes. For online delivery, MyVishal need more details like address and user id. You can register using your loyalty details and enter only the additional details.