If you do not feel that the merchandise you purchased is appropriate in your home, you may return the items for reselection, credit or refund. Items must be returned within 30 days after you receive your merchandise. (15 days on computers products, camcorders or software products. 14 days for cell phones and active wear.) 120 days with purchase of mattress pads for mattress sets. To receive full credit, all returned merchandise must accompany the original sales receipt and must be in the same condition as when purchased, complete with accessories, instructions, original box and packaging (if item was picked up). Merchandise not meeting these requirements may not be accepted for return, or will be assessed a restocking charge.
With this option, you will receive your package from the US Postal Service in 2-5 business days. We will send you a tracking number so that you can follow the progress of your order.
The address displayed on the Customer Profile Screen when you log in is the billing address for the last credit card used to make on online purchase.* It is not used for delivery purposes or to mail NFM revolving statements. The address can be changed during an online purchase only. When the credit card screen is displayed you will have the option to update the billing address.
If a customer has never made an online purchase the address was copied from their in-store account if a match was found. Changing this address online will not update the customer's in-store account. That must be done in-store, over the phone or through the mail.
Yes, Nebraska Furniture Mart offers a Military Discount. There is a certain pricing level for the Military Discount, and is not a set percentage off. Please bring your Military ID with you to show to the Sales Associate or Cashier.
Yes, you can set up recurring monthly payments. Simply go to NFM.com and create an online account. You will then need to associate your online account with your NFM finance account. Once this is completed you will be presented with various payment options. *If a future scheduled payment date falls on a weekend or holiday, it will be scheduled for the next bank business day.