To find the product(s) you're looking for, you may (1) use the navigation menus on the top, left & bottom of our website. (2) type a keyword into the SEARCH box. If you have any trouble locating a product, feel free to contact customer service at [email protected].com or (800) 224-3143 for assistance.
Currently Party Cheap accepts Visa, MasterCard, Discover, American Express and PayPal for online payment. If you would like to set up another method of payment please contact Party Cheap for options.
You only have to pay sales tax if your shipping address is in California, Michigan, New York, Ohio, Pennsylvania, Washington State or Texas. The appropriate state sales tax will be applied at checkout. If you are tax exempt please call us at (800) 224-3143 to learn how to have your state taxes removed from your order.
Please contact customer service at (800) 224-3143 to receive your Return Merchandise Authorization (RMA) number and shipping instructions.
Party Cheap uses UPS, FedEx, and USPS for all of our shipping to the United States and Canada. Please note shipments may be routed UPS, FedEx, or USPS. Party Cheap uses the USPS Priority Mail when shipping to APO and AE shipping addresses (required by law).
NOTE: PartyCheap makes every attempt to ship within 24-48 business hours of receiving your order. All expedited orders will ship same day if placed by 1:55 PM EST.
Orders are sent to Party Cheap's shipping warehouse every business day at 1:55 pm Eastern Time. Orders received after 1:55 pm Eastern Time will be processed the following business day. Orders that are shipped via expedited methods (Overnight and 3-Day) are processed before all standard ground shipments.
If you feel that you have received the wrong product, please contact customer service within 72 hours of receiving the product at (800) 224-3143.