PBteen Coupons & Promo Codes

Expired Coupons

Why the expired coupons listed here? We hope these coupon codes and deals last longer. Here are a few PBteen Promo Codes that may still work, and feel free to give this a try.

PBteen FAQ

Which Deliveries Will Be Charged Sales Tax?

Sales tax on the merchandise total is charged for items shipped to the following states and US territories: AL*, AR*, AZ*, CA*, CO*, CT*, DC*, FL*, GA*, HI*, IA, ID, IL*, IN*, KS*, KY*, LA*, MA, MD*, ME*, MI*, MN*, MO*, MS*, NC*, ND*, NE*, NJ*, NM*, NV*, NY*, OH*, OK, PA*, RI*, SC*, SD*, TN*, TX*, UT, VA*, VT*, WA*, WI*, WV*, WY and Puerto Rico*. States and US territories marked with an asterisk also collect taxes on shipping and processing charges.

Except as otherwise noted, all sales are made by Williams-Sonoma DTC, Inc., and the local sales tax of the delivery destination is also charged. All sales shipped to Texas locations are made by Williams-Sonoma DTC Texas, Inc., and the sales tax is based on the location where the order was received. Orders shipped to California locations are F.O.B. destination point which means title passes in California.

What is a Delivery Surcharge?

Items that are bulky, heavy, or of limited availability may have a delivery surcharge in addition to standard delivery and processing charges. This charge is shown on the product page by the item price and is in addition to regular delivery and processing charges.

What Does "Quick Ship" Mean?

If an upholstered item is marked as "Quick Ship" it means that it is stocked at one of our warehouses, and is available to be delivered within 2 to 4 weeks. There is no additional charge for Quick Ship items. Note that Quick Ship status is subject to product availability at time of shipping.

What Shipping Options are Available of PBteen?

The products are delivered in two ways, either:

  • Front Door Parcel Delivery (e.g., UPS, USPS) to your delivery address
  • Truck Delivery for most furniture and other items that exceed parcel carrier shipping weight limits; usually includes our Premium White Glove service and Unlimited Items for a Flat Rate fee

What is the Correct Way to List Initials for a Monogram?

When selecting a style for your monogram, the order of initials varies according to the style. When the center letter is taller than the others, the order of initials is traditionally first/last/middle. For example, say your name is Laura Marie Clark, the monogram would be LCM. For styles in which all letters are equal in size, the order of initials should be first/middle/last. In this case, the monogram would be LMC.

Why is the Price for an Item Different From When I Added It to the Shopping Cart?

Prices are subject to change — including temporary reductions as well as permanent increases. The prices of items in your cart represent the current price for which you will be charged.

Can I Ship Items to Multiple Addresses?

When you checkout, you will be given the option on the shipping page to "Ship to multiple addresses."

How Can I Exchange Or Cancel My Order?

To change or cancel your order, contact Customer Service at 1.866.472.4001 Front Door deliveries cannot be canceled as they are processed immediately to ensure quick arrival.

What is the Ways to Return?

  • Stores - You can return most non-furniture items to your local PBteen store for free.
  • Bring to UPS Location - Start process below.
  • By Phone - call Customer Care for furniture items. See contact info below.

What is the Returns Policy Of PBteen?

You can return eligible items within 30 days of receiving an order or 7 days for Quick Ship upholstery items for a refund of the merchandise value. An original receipt or gift receipt is required. Monogrammed items and Made to Order furniture or rugs are not eligible for returns.