Rebecca Minkoff 's emails are great. Sign up for them and receive product updates, future sale details and exclusive offers on the reg. You’ll also receive 15% off your first order. Speaking of, that specific offer is not valid on Classic products, luggage, swimwear, watches, and sunglasses and cannot be combined with other promotions. If the item you’re trying to purchase is not a Classic product and you’re not trying to use additional promotions, please contact customer service team at [email protected] for assistance.
Rebecca Minkoff is happy to offer the option to pre-order select new styles that are not yet available to ship. The estimated shipping date will be indicated on the product description page. Pre-order products are susceptible to unforeseen processing delays, so Rebecca Minkoff unfortunately cannot guarantee dates for these items. Orders are processed pending item availability and credit card verification. You’ll get an email from our customer service team if there are any issues with your order.
Items indicated as “Final Sale” at the time of purchase are not eligible for return, exchange or merchandise credit. This applies to all purchases made on rebeccaminkoff.com or uriminkoff.com.
Any products purchased during a promotional sale event indicated as “Final Sale” are not eligible for return, exchange or merchandise credit. Any purchases made using a promo code indicated as “Final Sale” are not eligible for return, exchange or merchandise credit. Sale offers cannot be combined with other promotions. No price adjustments on previously placed orders.
Rebecca Minkoff is sorry your order did not work out. While Rebecca Minkoff welcome your return, they unfortunately do not cover the cost for international return shipping. All orders must be returned within 30 days of purchase for a full refund. Please note that a refund is not guaranteed if the merchandise is found to be damaged, shows signs of wear, or is without original tags and packaging. You will not be refunded for importation fees. Returns that do not meet these requirements are accepted at the discretion of Rebecca Minkoff and subject to a $10 return fee. Upon receipt, returns are processed and refunded within 7-10 business days and confirmation will be communicated via email. Your financial institution may take up to 10 business days to post the refund to your account.
All orders must be returned within 30 days of purchase for a full refund. Returned items must be in the exact same condition as they were received.
At this time, Rebecca Minkoff does not accept exchanges.
Items indicated as “Final Sale” at the time of purchase are not eligible for return, exchange or merchandise credit.
Rebecca Minkoff is not able to make any changes to an order or cancel it once it has been placed. Rebecca Minkoff includes pre-paid return labels in all orders placed within the US, and Rebecca Minkoff is happy to assist you with returning an order once you receive it.
If you have an account with Rebecca Minkoff , log in to your account. Go to “My Orders” and click “View Order.” Then click “Track Your Order” and a pop-up will appear with a tracking link.
If you don’t have an account with Rebecca Minkoff or have not received an order confirmation email please contact [email protected] with your order number, billing last name, and email address or zip code.
All orders ship within 1-2 business days from the date of your order confirmation. All orders received before 12pm EST will be processed same day; any orders placed after 12pm EST will be processed on the following business day. Orders placed Friday after 12pm EST will ship the following Monday.