For your convenience, items purchased online from Reynspooner.com may also be returned or exchanged at any Reyn Spooner retail store. Same return policy applies.
Of course! Reyn Spooner will keep you updated via email when Reyn Spooner completes your order processing. This email will include a tracking number so you can follow its progress to your front door. You can also look up the status of your order at any time if you've set up an account with Reyn Spooner. Just log in to view your order history. Your tracking number will be available there as well.
Yes, Reyn Spooner is able to ship to P.O. Boxes. However, if you place an order with a P.O. Box shipping address, please expect a 2-3 week transit time for your order. Overnight delivery and 2-Day shipping are not available to P.O. Boxes.
Regular orders generally leave the warehouse within 1-2 business days. Then your choice of shipping will determine arrival time. So total transit time is your shipping method plus 1-2 business days.
Once your items are inspected by the store, you'll get your refund typically within 10-14 business days.
If the fit or color isn't exactly what you expected, Reyn Spooner wants to fix that. If for any reason you're not happy with your purchase, you can return your regular priced items within 30 days of your purchase for a refund or store credit. Reyn Spooner will even cover the return shipping cost for U.S. shipping addresses only. Click below to start your return and access your free shipping label.