Rosewe Coupons & Promo Codes

Rosewe FAQ

Why Do I Need to Verify My Payment On My Order?

Detailed personal information may be required for orders selected randomly by our fraud prevention team for further verification before sending out. It is our responsibility to protect our shoppers from any unwanted billings. If the verification is not completed within 21 days, your order will be subject to cancellation without further notice.

Can I Use the Points, Balance and Coupon Code Simultaneously?

The answer is absolutely YES! You can apply the points, coupon code and the money in wallet together in one order.

What is the Insurance Fee?

Shipping insurance offers premium protection and safety for your valuable items during international shipping. Rosewe will reship your parcel at no extra charge if it’s confirmed lost or damaged.

What Does One Size Mean?

It means Rosewe has only one size for that item. It usually equals to size M, but it may also fit size S to L. we suggest you measure the hip, waist, bust according to our size chart and check if one size fits you.

Is the Real Color the Same As the Photo?

Yes, but there is a slight color variation due to limitations in photography and the inevitable differences in monitor settings. So the colors shown in the photograph may not correspond 100%.

What is the Meaning Of Color Block?

It means that there is more than one color in the item, jointed by two or more different colors

How Long Do You Re-stock the Item?

It depends. Rosewe suggests you use the “Back in Stock Notice" button, in this way you will get a notice as soon as it's available again. Rosewe will email you when the item is in stock again.

What Payment Methods Does Rosewe Have? And Does Rosewe Accept the Cash?

Rosewe accepts PayPal and Credit card at the moment. Rosewe doesn’t accept the cash on delivery.

Where Do You Ship the Order From? And Do You Ship to My Country?

Rosewe ships the order from China, and Rosewe can ship all over the world except Isle of Man, Bailiwick of Jersey.

What is the RMA Number?

It is Return Merchandise Authorization. You need put it on the return package.

Do I Need to Pay for the Shipping Fee Back?

Yes, the customers need to pay the return shipping.

Could I Get the Full Refund If I Return the Order?

Rosewe will offer full refund of the items you returned. Please note that the customer is responsible for the return shipping fee.

Do I Have to Register to Place an Order?

Yes, it is necessary to register before placing an order on Rosewe. To register, enter your email, create a password and wait for the confirmation email from Rosewe, read the email for further instructions. Please make sure the email address you use to register is valid and solely yours.

What are the Benefits to Registering With Us?

The benefits are as follow:

  1. Fast and easy checkout for future transactions.
  2. Easy access to your order status and history.
  3. Get access to your favorite items in “Favorites”.
  4. Enjoy sweet deals such as exclusive discounts, promotions and special offers.

Should I Sign With My Facebook Account?

Signing in with Facebook is an efficient and easy alternative to typing in your username and password every time. Additionally, signing in via Facebook account, you may get access to exclusive offers and deals, such us 20% off sign with facebook.