Detailed personal information may be required for orders selected randomly by our fraud prevention team for further verification before sending out. It is our responsibility to protect our shoppers from any unwanted billings. If the verification is not completed within 21 days, your order will be subject to cancellation without further notice.
The answer is absolutely YES! You can apply the points, coupon code and the money in wallet together in one order.
Shipping insurance offers premium protection and safety for your valuable items during international shipping. Rosewe will reship your parcel at no extra charge if it’s confirmed lost or damaged.
It means Rosewe has only one size for that item. It usually equals to size M, but it may also fit size S to L. we suggest you measure the hip, waist, bust according to our size chart and check if one size fits you.
Yes, but there is a slight color variation due to limitations in photography and the inevitable differences in monitor settings. So the colors shown in the photograph may not correspond 100%.
It means that there is more than one color in the item, jointed by two or more different colors
It depends. Rosewe suggests you use the “Back in Stock Notice" button, in this way you will get a notice as soon as it's available again. Rosewe will email you when the item is in stock again.
Rosewe accepts PayPal and Credit card at the moment. Rosewe doesn’t accept the cash on delivery.
Rosewe ships the order from China, and Rosewe can ship all over the world except Isle of Man, Bailiwick of Jersey.
It is Return Merchandise Authorization. You need put it on the return package.
Yes, the customers need to pay the return shipping.
Rosewe will offer full refund of the items you returned. Please note that the customer is responsible for the return shipping fee.
Yes, it is necessary to register before placing an order on Rosewe. To register, enter your email, create a password and wait for the confirmation email from Rosewe, read the email for further instructions. Please make sure the email address you use to register is valid and solely yours.
The benefits are as follow:
Signing in with Facebook is an efficient and easy alternative to typing in your username and password every time. Additionally, signing in via Facebook account, you may get access to exclusive offers and deals, such us 20% off sign with facebook.