Every transaction operation will be conveniently recorded in your Sammy Wallet on the “Transaction Record” page. This shows all the corresponding information related to that transaction for your convenience.
If you choose to receive refunds into your Sammy wallet, you will earn the corresponding amount of Sammy points. This allows you to save even more money in future orders. For example, if you receive a $10 refund, you will earn 50 Sammy points.
Sammy Dress buys large quantities of the same garments direct from the supplier, with very few middlemen, and sell the garments in Sammy Dress's own stores. SammyDress has considerable experience within the textile industry and a extensive knowledge of which goods to buy from which markets. In addition, Sammy Dress has invested significantly in a fast and cost-efficient distribution system.
SammyDress is also streamlined and optimized for cost control at every level to minimize overheads, allowing Sammy Dress to offer goods direct to every one of Sammy Dress's valued customers at the most competitive prices possible.
Make sure the the coupon has not expired (most will show the expiry date). During the checkout process, go to your shopping cart and click "Use coupon". Enter the full promotion code and click "Apply Code"
You can only use one coupon code per order. A coupon can only be used to cover the value of goods, they cannot be used to discount shipping fees or insurance.
Depending on the specific country, some Customs offices charge tax on certain types of imported products at certain item quantities and values. Customs offices in other countries may not adopt this practice for certain items. You are responsible for finding out the situation in your own country.
Whatever goods you order from SammyDress.com, Sammy Dress will ship to you. Sammy Dress will not enforce any rules so it is up to you to make sure that what you are purchasing from Sammy Dress is acceptable to be imported into your country.
There are absolutely no sales taxes or any hidden charges to pay to our company side when you buy goods at SammyDress.com. However when the goods are received, the recipient may have to pay some taxes on their local side. When you are buying from our company, and the goods are delivered to your country, this is importing. The exact process in receiving goods will therefore usually be different from buying mail order products from online stores within your country.
The item is only reserved once your purchase is completed in the checkout. If an item is very popular, it might be available when you place it in your shopping bag, but sold out once you reach the checkout. An item added to your shopping bag is saved for 7 days, but availability cannot be guaranteed.
Sammy Dress accepts the following forms of secure payment:
Register/Login in——Choose the products —— Add the item(s) to your bag——Check out and finalize your bag——Pay for the order——Receive the order
You may view the status of your order by logging into your SammyDress account and clicking on My Orders to check on that status of your order.
First, please carefully check and review your order list to make sure whether the order was sent using only one package instead of a split delivery with more than one package. If items are sent separately, please be patient and wait for the rest of the split delivery to arrive.
If all of the packages for the order have been delivered but you are still missing an item, please check the contents of all the sent packages very carefully, especially if it is a small item that can be misplaced.
Please contact our Customer Service staff after you have confirmed that the item is definitely missing.
You can send it back to exchange, however you are responsible for the shipping fee both ways. Usually the double shipping cost is more than the item price, so we strongly advise you to check the size information carefully when you make the order.
Products with quality-related issues may be returned for a refund or exchange by first contacting Customer Service within 30 days of receiving your order. Buyers will be responsible for any return shipping fees incurred. SammyDress will pay the shipping fee of the outward bound replacement item if you want an exchange.
Please note that all returned items must be in brand new condition, unused/unworn and with all original tags, contents and packaging intact.
For clearance products, discounted products,custom-made products and all apparel listed under the sexy lingerie and swimwear categories, returns and exchanges are not accepted. Please see the relevant detailed information of the item when making the order.