Any credits on file will be automatically applied to your next order (you will not see the credit when you place your order).
Orders placed before 3:00pm (PT) will ship the same day. Your package will arrive 1 to 5 days for regular, in-stock items shipping to the United States.
Any credits on file will be automatically applied to your next order (you will not see the credit when you place your order).
Once your return has been received in warehouse, you will receive (2) automated emails, one confirming receipt of your package and one confirming your credit. SmartHome suggests waiting 5 business days before you contact SmartHome about a return. Credits can take up to (2) credit card billing cycles to appear on your statement.
Any outstanding credit for a return will be processed within 5 days of receipt at Smarthome’s warehouse. You will receive an email through our RMA system once the item(s) have been received. Credit card refunds can take up to two (2) credit card billing cycles to appear on your statement.
Please note: Smarthome is unable to accept any item that is not returned within 30 days of shipment, in new condition and in all original packaging.