Your email address is necessary to identify you and communicate with you about the processing of your order.
Smarty values the importance of your approaching event. Smarty Had A Party take extensive pains to ensure that all items featured on site are in stock at all times and ready to ship. Occasionally, demand may exceed supply or a manufacturer delay may occur. In those situations, Smarty Had A Party make every effort to contact you via email or phone. Please make sure the contact information you provide is both accurate and the best way to reach you.
Smarty takes your party very seriously! As such, great effort is made to ensure your order is packed safely and accurately. If you feel there is a problem with the order you received, you must report it within 3 days of delivery. Please be sure to adhere to this reporting policy, as Smarty Had A Party unfortunately cannot investigate a delayed report. In case of damage, all merchandise, boxes and packaging materials must be preserved in their condition of arrival for proper inspection. Digital photos will be required to make a claim.
No. Smarty Had A Party does not sell, rent or otherwise disclose your email address to any company. Smarty Had A Party may contact you with special offers and discounts. Of course, you may opt out of these promotional emails by updating your preferences within any promotional email you receive.
Most orders ship within 24 business hours, unless there is a delay in that case Smarty Had A Party will reach out and let you know.
Smarty Had A Party currently only ships to Canada. To obtain a shipping quote please add the items to your cart and along with your shipping information.
No, Smarty Had A Party currently does not ship to PO Boxes.
Yes we do! Smarty Had A Party even ships to all US territories. To obtain a shipping quote please add the items to your cart and enter all your information.
Smarty offers UPS Ground shipping and three expedited methods.
For standard UPS Ground shipping, Please allow 1 to 6 Business days for delivery. To get the estimated ETA please add your items to the cart along with your address and you will be able to see the ETA. If you need your order sooner, please choose one of the expedited options.
Expedited orders have a 12PM EST cutoff to be shipped the same day otherwise they are shipped the next business day AFTER an order is placed.
Expect expedited shipments by the very end of the specified day.
Urgent Priority Expedited shipping with morning delivery is available by phone only. Please inquire at (314) 431-5400 / 855-4SMARTY.
Please add items to your cart, along with your shipping address and you will see a promised ETA.
Shipping charges are based on the weight of your order, the shipping method selected and the distance traveled.
Yes! As long as your order totals $99.00 or more, standard UPS Ground shipping for most items delivered within the 48 contiguous states is free.
Smarty ships most packages via UPS Ground or UPS expedited shipping, 3 Day, 2 Day and Overnight.