For group bookings of 8 or more guests there will be a loss of the £20 deposit for any reduction in the number of guests attending the spa experience. This will be applicable each time a reduction is made. If a group promotional offer has been applied, and a subsequent change to the number of guests in the group results in this promotion no longer being applicable, the value of the offer will deducted off any refund due / or added to any outstanding balance to be paid.
Standard £25 administration fee will be applied for any date or venue change made to the booking.
Group bookings may be paid for by one individual or can be paid separately, providing the lead guest has provided other parties in the group with the booking reference and the correct amount to be paid. Spabreaks is only able to provide the lead guest with any of the booking details.
Groups and hen party bookings are welcome at many of the hotels featured, however, some venues will restrict certain restaurant arrangements or hen party requirements in order not to impact on other diners and it is recommended that these details be discussed directly with the venue management prior to booking.
Due to the nature of some of the spa experiences offered by our Spa Partners, participating in certain treatment or activities may be harmful to your health. Therefore, the recipient of the voucher must notify the sales consultant at Spabreaks.com Ltd of any relevant medical conditions, such as pregnancy, epilepsy, allergies, etc, before booking a spa experience. Should any known medical issues not be highlighted at the time of booking, this can affect any treatments booked from being offered by the spa, although this will not constitute any refunds being applicable. They must also inform a representative at the venue before commencing any spa related activities or treatments of any medical conditions likely to affect them. Past medical conditions can also impact on a treatment being provided.
For cancer sufferers or those undertaking chemotherapy Spabreaks has dedicated recovery retreats with packages and treatments specially designed. Please ask a member of team for further details. If you have special requirements please ask a member of team for further information on accessible spas which highlight venues with facilities catering to a whole range of disabilities from impaired hearing and vision to mobility; and also offer spa packages where carers can join customers on a spa day and use the facilities free of charge.
Vouchers may only be used towards packages purchased via the Spabreaks.com Ltd call centre and cannot be used towards online purchases.
All enquiry prices seen on the Spabreaks.com Ltd website for bookings made via the call centre are 'from prices' and per person based on twin/double occupancy for overnight stays. Prices will continually fluctuate due to pricing of our suppliers during the enquiry process.
Prices shown at the time of making a booking on the Spabreaks.com Ltd website are fixed and will not change once the booking is completed. Single occupancy rooms are available at all hotels, however they often carry a supplement. We reserve the right to increase the price of any spa break advertised on our website in view of the room prices being subject to increase due to a number of factors including room availability, date popularity and the room types available.
If a booking number is reduced, this may require the booking to include a room for 1 guest, which will incur a supplement charge.
Spabreaks.com Ltd accepts the following forms of payment: