Steve Madden Coupons & Promo Codes

  • FeaturedCoupon

    Columbus Day Sale is Here! Receive 20% Off Your Order

  • Sale

    New Spring Styles EXCLUSIVE to stevemadden.com. Shop Now!

  • Sale

    New Snakeskin styles, just in time for Spring. Shop Now at SM.com!

  • Sale

    Shop New Spring Styles With Free 2 Day Shipping for Purchases Over $50!

  • Sale

    Step into Spring with new Leopard Styles. 20% Off for SM Pass members. Shop Now!

  • Sale

    Style Up Your Inbox! Sign Up to Receive Steve Madden Emails and Get 20% Off Your Next Order!

  • Sale

    SM PASS Members Receive Free Two-Day Shipping on orders over $50 plus FREE in-store returns

Steve Madden FAQ

When is My Order Shipped By Steve Madden?

Most orders are shipped the next business day after they are placed. Steve Madden will use UPS ground shipping for all orders in the continental US. Orders arrive within 3-7 business days unless Two Day or Next Day shipping options were chosen at checkout. Orders to Hawaii and Alaska also arrive in 3 - 7 business days; orders to US Virgin Islands, Guam and Puerto Rico usually take about 2 weeks to arrive.

How Can I Find a Steve Madden Shoe I Am Looking For?

You may click the search bar in the upper right corner of every webpage and type in what you would like to find. You can use the search by a style name or category (Example: type "Pumps") and all the styles in that category will display. Then you can use the "Filter by" categories to find the styles that have the color, size, heel height and price you are looking for. 

What Forms Of Payment are Accepted for Online Purchases, and When Am I Billed?

Steve Madden accepts Visa, MasterCard, American Express, Discover, JCB, Diners Club, PayPal, Apple Pay and Shopify Pay. Steve Madden will do an authorization when the order is placed to verify that the funds are available. Steve Madden does not charge your card or account until the order has been shipped. Steve Madden also offers After Pay which is an installment payment plan option. 

Can Gift Cards Be Used On SteveMadden.com?

No, Gift Cards can only be used at Steve Madden retail store (excluding the Colorado and Utah stores).

What Shipping Options are Available In the Continental USA?

All orders in the continental USA ship via UPS ground unless Two Day or Next Day shipping options were chosen at checkout for an additional fee.

What are the Shipping Fees?

Shipping within the continental USA is a flat fee of $7.95 per order. Express shipping options are available only in the continental USA for Two Day delivery at $15 per order or Next Day for $30 per order. Express Shipping orders must be placed by 1:00pm EST. See Shipping Policy for details. 

Shipping to a Military Base is $14.95 per order. Shipping to Hawaii, Alaska, US Virgin Islands, Puerto Rico and Guam is $24.95 per order.

Can I Ship an Order to a Foreign Country?

Steve Madden offers shipping to Puerto Rico, US Virgin Islands, Guam and Military bases. Your order will ship via UPS from our facilities to the international shipping station in Connecticut where the merchandise will be inspected and then reshipped out of the USA via Federal Express International or United States Postal Service (USPS). Please allow about 2 weeks for delivery.

Can I Change the Style, Color Or Size After an Order is Placed?

Steve Madden is unable to make any product changes to an existing order. Please contact Steve Madden immediately via Live Chat or by calling 888-762-3336. If you contact Steve Madden within 20 minutes of placing your order we can cancel and replace the order. However, once an order begins processing no changes can be made. Most orders are shipped within 24 hours. In this case, Steve Madden will ask that you please wait until the order arrives and follow the normal return policy procedure. Clearance items may not be returned or exchanged.

Can I Make Changes Or Cancel My Online Order At Steve Madden?

Please contact Steve Madden immediately via Live Chat or by calling 888-762-3336. If you contact Steve Madden within 20 minutes of placing your order Steve Madden can cancel and replace the order. However, once an order begins processing no changes can be made. Most orders are shipped within 24 hours. In this case, Steve Madden will ask that you please wait until the order arrives and follow the normal return policy procedure. Clearance items may not be returned or exchanged.

How Will I Know If My Order is Confirmed By Steve Madden?

You will receive an order confirmation via email.