Please submit your artwork to info@sullenclothing.com for the art department to review your work.
Most products Sullen only run once, on rare occasions where Sullen want to continue the item you will see a "Back In Stock Soon" banner once the item has sold out completely.
Only one promo code or deal can be applied per order. No two promo or deal combinations can be applied in the same order. All Sale items are excluded from the use of promo codes.
All U.S. ground shipping is $5 dollars or Free ground shipping for orders over $75 dollars. - For all international shipping please pick the items you want to order and the location where you want it shipped to. Proceed to check out and before you finalize your order it will give you the exact price for shipping.
Every Sullen Blaq Paq has a ONE YEAR Warranty (from the time of purchase). If you have any issues with the bag simply contact customer service with what is wrong and supply pictures of the issue. Once approved simply send the bag back to Sullen HQ and once received Sullen will send you the replacement bag at no charge. The customer is responsible for shipping the damaged Blaq Paq back to Sullen HQ but your new bag will be sent at no charge. Only bags that are approved with prior email confirmation will be accepted if shipped to Sullen HQ in Seal Beach, CA.
Sullen will refund or exchange the damaged merchandise. If you receive damaged or incorrect product please mail to. Address for the damaged or incorrect product: Sullen Clothing Attn. Warehouse 1779 Apollo Court Seal Beach, CA 90740 Exchanges will only be accepted within 30 days from when shipment is received. • Items must be in their original form (not worn, altered, washed). We reserve the right to refuse an exchange if the items have any signs of wear, alterations, misuse or damage. Merchandise must have all original tags attached. • Sullen Clothing will not be held liable for products lost in transit. Turn around time for credits and replacements is 2-4 weeks.
Domestic shipping will take between 1-6 business days International shipping will take between 2-21 business days
Yes, You can see all the available countries on the shipping screen during checkout. When ordering internationally please remember these important points:
The Distribution Center may take up to 1 to 3 business days to process your order depending on order volume and product availability date. If you need additional information regarding ship date please contact Sullen Clothing Customer Service at questions@sullenclothing.com or 855-717-3963.
SHIPPING PROCESSING
Sullen strive to fill every order placed as quickly as possible. However, inventory is subject to change. Sullen will only charge your account for the product that has been shipped.