The Children's Place Coupons & Promo Codes

    • Top Offer
      Pick by Our Editor

      Start at $7.99

      Sale All Basic Denim Under $7.99
    • Top Offer
      Pick by Our Editor

      70% Off

      Sale Up to 60% - 70% Off All Clearance
    • Top Offer
      Pick by Our Editor

      Start at $4.99

      Sale All Graphic Tees Under $4.99
  • Sale

    Free Shipping On Every Order!

  • Sale

    Up to 30% Off Shoes & Select Accessories

  • VerifiedSale

    Up to 50% Off Entire Site

  • Sale

    Up to 75% Off All Clearance + Free Shipping Om All Orders

  • Sale

    Up to 50% Off All Dresses

  • Sale

    Up to 50% Off All Activewear

  • VerifiedSale

    Up to $25 Off With a $100+ Gift Card Purchase

The Children's Place FAQ

Can I Split My Purchase Between Several Credit Cards?

At this time you can only use one credit card per order.

What's the Payment Options Of the Children's Place?

For your convenience, TheChildren'sPlace accepts all major charge cards for online purchases including their private label credit card: 

  • My Place Rewards Credit Card
  • Visa
  • Mastercard
  • American Express
  • Discover/Novus
  • PayPal
  • The Children's Place Gift Card
  • The Children's Place Merchandise Credit

Does the Children's Place Have Order Limits Online?

Yes, you can only purchase up to 15 units of a single item in one single order. For example, if you like a particular shirt, you can only order 15 or less of that specific item/SKU. 

In addition, you can only purchase up to 300 total items in one single order. If the total quantity ordered is over 300, you will be asked to reduce the quantity.

What Do Some Of the Online Terms Means Like New Arrival?

To familiarize you with some of our online product availability terminology, please see below: 

Limited Sizes - All sizes are not available for purchase.

Limited Quantity – The desired quantity may not be available at the time of purchase.

Arriving Now - A new item, currently arriving into our inventory. All sizes and colors may not be readily available for customer selection. Please allow up to 2 weeks for complete color and sizing availability.

New Arrival - A new item featured on-line for 2 weeks, which is available in all sizes and colors.

Can I Use My My Place Rewards Credit Card to Purchase an eGift Card?

The My Place Rewards credit card can only be used on purchases made directly with The Children's Place. 

Since the eGift Card is sold through a company called CashStar, they will not be able to accept the My Place Rewards credit card. They do accept VISA, MasterCard, Discover, and American Express.

What are the Payment Options for eGift Cards?

You may use a VISA, MasterCard, Discover or American Express card. 

In What Amount Can I Purchase an eGift Card?

You may purchase an eGift Card in any amount from $5 to $500.

What is an eGift Card?

An eGift Card is the easiest way to send a gift! Within minutes, a virtual gift card can be ordered online and sent to a recipient via email. EGift Cards are the perfect last-minute gifts!

How Do I Wash and Care for My Item?

Always check the inner label on all garments for detailed instructions on how to wash and care for your item. Labels are located on the back neckline or side seams of the item.

Who Do I Contact If I Am Having Technical Difficulties?

If you are having technical issues with their website or believe there may be an error, please call 1-877-Place US (877-752-2387) and a Customer Service Representative will be happy to assist you.  

What Do I Do If I Did Not Receive a Confirmation Email?

The Children's Place will apologize if you did not receive a confirmation email. You may still track your package by clicking on Order Status in the footer below, and type your order number and billing zip code. If you do not know your order number, please call 1-877-Place US (877-752-2387) and a Customer Service Representative will be happy to assist you.

Can I Modify Or Cancel an Order?

Once an order is completed and confirmed, it cannot be cancelled, updated (to add/remove items) or changed. You may return or exchange items at any of our store locations. Online exclusive styles are now eligible for in-store returns, however they are not eligible for in-store exchanges.

How to Pay My Bill ?

You may pay your bill: 

  • In store
  • Online
  • Or by mail

My Place Rewards Credit Card Payment Address:

  • Comenity Capital Bank Payment Address:
    PO BOX 659820
    San Antonio, TX 78268-9120
  • Comenity Capital Bank Overnight Payment Address:
    6550 North Loop 1604 East, Suite 101
    San Antonio, TX 78247-5004