Check you've entered your credit card details correctly. Just press the 'back' button on your browser to go back to the card input page. Correct whatever needs correcting and try again. If it still fails, contact your bank.
PayPal and all major credit cards and debit cards including Visa, Visa Electron, MasterCard, Maestro and American Express.
All the prices are shown both exclusive and inclusive of VAT, at 20%.
When you stand facing the door and the hinges are on the right, the door is right-handed. If they're on the left, the door is left-handed.
Cash Rating indicates a safe's security level, and the highest amount of money that should be kept in it. It's determined by door and wall thickness, lock types used and the safe's general build quality. Insurance cover can vary depending on your location, and may be higher or lower than the manufacturer's recommended Cash Rating. Check with your insurer for exact ratings. The higher the rating, the more secure the safe.
Even if the battery runs down, your combination will be saved. Just check the manufacturer's instructions for what to do next.
Absolutely. But please check with your insurer first. Some insurance companies insist that a qualified safe engineer installs the safe.
Many safes need to be installed either on a DIY basis or by a professional, especially if it comes with pre-drilled holes. Have a look at the product info.
Delivery will usually take place between 9am and 6pm. On selected smaller items where you see this icon, you'll get a text message indicating a one-hour delivery window.
Yes. All deliveries require a signature on delivery.
Very large or very heavy safes (over 1000kgs) are generally available only as a Special Order and can take up to 5-6 weeks to be ready for delivery. The Safe Shop will contact you by telephone once your order is ready for dispatch so that The Safe Shop can arrange a suitable delivery date.
Use the Track Order link at the top of every page. You'll need your order number plus the email address you used when placing your order.