Thompson & Morgan Coupons & Promo Codes

  • Sale

    Save up to 70% Off + Free Shipping On Orders $299+ At SPRI.com!

  • Coupon

    15% OFF £60 spend! Excludes Tool Shed, Outdoor Living, Buildings & Fencing and Wild Birdfood purchases.

  • Coupon

    £15 OFF £80 spend! Excludes Tool Shed, Outdoor Living, Buildings & Fencing and Wild Birdfood purchases.

  • Coupon

    £20 OFF £100 spend! Excludes Tool Shed, Outdoor Living, Buildings & Fencing and Wild Birdfood purchases.

  • Coupon

    Every 5th Packet Of Seed is FREE However Many Your Order!

  • Coupon

    Free Delivery When You Spend £40 Or More On Plants, Bulbs & Seeds.

  • Sale

    10% Off Your First Order

Thompson & Morgan FAQ

Will It Flower This Year and How Will I Know How Deep to Plant?

All products come with a comprehensive guide on all the specific requirements on planting, including depth, width and soil type, necessary for successful results.

How Should I Look After My Plants In the Winter?

All plants vary depending on variety, whether they are perennial or annual and whether they are hardy. Again, all specific advice is provided in the individual cultural instructions provided.

How Long Can the Plants Stay In Their Packaging?

Thompson & Morgan would recommend that all products are potted on as per the cultural instructions provided. However, any product provided in a tray, can happily be kept for up to 2 weeks as long as they are watered lightly and kept in the light, away from extreme temperatures. Ensure you remove the cardboard sleeve and keep the plants upright. For the best results always follow the instructions provided. It is usual for the foliage of plants that have spent some time in the postal system to become slightly discoloured. This will return to normal once the plants have been given nice light conditions.

If Part Of My Order is Out Of Stock, Do I Have to Pay an Extra Delivery Charge When It's Sent to Me at Thompson & Morgan?

No. If Thompson & Morgan cannot fulfill your full order, they will despatch items as and when they become available. You will not be charged any additional fee for this. For seed orders, you will receive a despatch note with your order that lists any varieties that are to follow. Your plant order confirmation will give you a list of approximate despatch dates for each variety ordered. For plants it is likely that you will receive different varieties on different days as they are despatched at the best time for planting.

How Soon Will My Order Be Despatched?

Thompson & Morgan aims to despatch seed orders within a maximum of 5 working days unless otherwise stated and depending on the time of year. Fruit, potato, mushroom and plant orders will be despatched as stated. However, as growing conditions vary it may be necessary to ship potatoes, plants, fruit and bulbs outside the indicated dates. Please note that for logistical reasons, items may be shipped separately, do not be concerned if you do not receive all the items you have ordered in one parcel.

How Will My Order Be Delivered At Thompson & Morgan?

All products are despatched in carefully tested secure packaging either by 1st or 2nd class post. Some items, such as potatoes, fruit and other heavier products (as well as orders for the Channel Islands) may be sent by courier.

I Have Not Yet Received My Order, When Will It Be Despatched?

Thompson & Morgan aims to have all orders despatched within the month advised at the time of placing your order. Please note that deliveries will be sent throughout the whole of the advised month. If for any reason they are not able to fulfill these promised dates, Thompson & Morgan will be in touch by either letter or email.

My Order Has Not Yet Been Despatched and I Am Going On Holiday?

If you are planning to be away during the time your plants are due to arrive, please let Thompson & Morgan know and they will happily add an alternative delivery address or delivery instructions to your order. Due to the nature of their products, Thompson & Morgan is unable to suspend or speed up deliveries.

I Have Received an Email Confirming My Order Had Been Shipped But It Has Not Arrived Yet?

As you have received a despatch notification, please rest assured that your order is on its way. Please allow up to 4 days for the delivery of your goods, however if this time has passed, please get in touch and Thompson & Morgan will happily look into this matter for you.

Will I Receive a Confirmation Of My Order?

If, when placing your order, you provide Thompson & Morgan with your email address you will be sent an email confirming your order has been received. This will confirm product details, delivery address, delivery instructions and anticipated delivery dates.

Can I Get a VAT Receipt?

VAT receipts are available once you have received all your goods.

Am I Charged for the Items As Soon As I Order Them?

All orders by debit or credit card are debited on receipt.

How Can I Pay for My Order At Thompson & Morgan ?

Thompson & Morgan accepts Visa and MasterCard as payment for your order online. If you wish to pay by cheque, you would have to mail Thompson & Morgan your order.

I Am Unable to Log On to the My Orders Facility Online

To have access to the My Orders page, please ensure that you register an email address with Thompson & Morgan. If this is the case, please enter the details as they appear on your account.