If you need to make any changes to your order, please call TooFaced immediately after making your purchase at 855-Too-Faced. Once your order has been processed, TooFaced will be unable to modify the contents or cancel your order.
Once you have completed your order, a confirmation email will be send to the email address associated with your account. Please Note: If you are paying with PayPal, it will be sent to the email address associated with PayPal account, which may be different. You may also review your order by clicking Track Order under the My Account tab at the top of the page.
TooFaced accept VISA, Mastercard and American Express credit cards. Gift cards are also an acceptable form of payment. At this time, TooFaced does not accept credit cards from International banks.
To use your coupon code, add all of your glam goodies to your shopping card and begin the check-out process. There will be a link to enter your code on the "review order" page of the check-out process. Please note that only one promotion code can be entered for a given order from TooFaced,com and supplies of all free gift offers are limited. No substitutes are allowed for free gift or free sample offers; quantities are limited. Cannot be used on orders already placed. Special Note: no promo codes are permitted during Vintage Sales.
Too Faced is happy to accept returns on all merchandise within 30 days of purchase. Unfortunately and without exception, Too Faced cannot accept returns on used or damaged merchandise. And shipping and handling fees are not refundable on returns. Returns are available for products purchased on TooFaced.com. For purchases at all other retailers, including Ulta, Seohora, Macy's and Sephora Inside JC Penney's, please see specific retailer return policies.
You can create an account and log in to see the status of your order. You can even see past orders and easily re-order the same products that you're already grown to love and adore!
Orders typically process within 2 business days (Monday-Friday) and transit time is typically 5-7 days. Please Note: Selecting an upgraded shipping option will not decrease the time it takes to process orders, it only speeds up shipping. During sales, shipping may take longer.
During Summer Lovin Sale and 3-day holiday weekends, shipping may take a bit longer than normal - but be patient, the reward is worth the wait!