Tractor Supply will match any competitor’s online or in-store price on any identical item, including matching Tractorsupply.com prices inside the Stores, except the following:
The price must be valid at the time of the price match. No rainchecks will be issued, item must be in stock.
It's good to keep your receipts, but if you lose it, Tractor Supply Company can look it up for you.
You will receive an email with all your warranty details. This will be sent after your product has been shipped. This information should be kept for your records.
Very large products and products that weigh more than 100 lb. cannot be shipped to customers by the same method that is used for smaller products; an alternate delivery method, over-the-road common carrier truck (LTL), must be used. If you place an order on TractorSupply.com and it qualifies for delivery via over-the-road common carrier truck, you will be contacted by a Customer Solutions team member to confirm this ship type with you and schedule a delivery time and date. A signature will be required at the time of the delivery. Allow an additional 4-7 business days for delivery.
Yes. If you're a registered user, you can access your online account to check your order status and updates. Or without logging in, you can go to the order status page and use your order number and the zip code of the order's shipping address to view the order status. Once the order has been shipped, you can use the tracking number provided from your shipping confirmation e-mail or the order status page, and go to the carrier's website to continue tracking the shipment. Shipment tracking is available on carrier's website once your product is received by the carrier, usually one day delay from when you receive the shipping confirmation e-mail.
No, at this time local TSC stores are not able to ship directly to a customer's address.
No, at this time Tractor Supply Company is unable to ship online orders to a P.O Box.
No, at this time Tractor Supply Company is unable to ship online orders to APO/FBO addresses.
You cannot currently place a tax-exempt order online. However, you can place a tax-exempt order by phone. Please call the Customer Solutions Center at 1-877-718-6750 and have your tax-exempt ID number available.
On orders paid with a credit or debit card, a payment pre-authorization is applied as soon as the order is submitted to reserve the total of your order while it is being processed. Once the order has actually shipped, the pre-authorized payment is eliminated and replaced with the actual 'charge' for the order.
If, for any reason, the order does not ship or there is a problem with the product, the payment pre-authorization will generally disappear from your account after 3-5 business days, based on your banking institution's policy.
Credit and debit cards are charged for the total of your order once the item ships. The total or the order funds are reserved as a pre-authorization when the order is placed and is removed if the order is canceled. Gift cards are debited as soon as the order is submitted.
To check your gift card balance, you can call Gift Card Hot Line at 1-888-529-4804. Please have your gift card number and PIN available.
Tractor Supply Company accepts cash, all major credit cards, TSC personal credit cards, TSC business credit cards, TSC gift cards and bank checks.
Tractor Supply Company accepts all major credit cards, the TSC personal credit card and TSC gift cards online.