TurboCAD Coupons & Promo Codes


Do I Have to Pay Sales Tax at TurboCAD?

Depending on the order, sales tax may be calculated and charged. Any sales tax charged will be indicated once your billing and/or shipping address have been entered during checkout. Sales tax is collected on United States orders placed by customers located in states where IMSI/Design has a tax presence. In some states, sales tax might or might not be collected depending on the contents of the customer’s shopping cart. For U.S. orders placed by customers in states where IMSI/Design does not have tax nexus, no sales tax is collected.

When Will My Credit Card Be Charged By TurboCAD?

Your credit card is charged when you click purchase.

How is My Order Processed?

  • Once you place your order and your payment is approved, an order confirmation email is sent to you instantly. 
  • Upon receipt of the confirmation email, you may proceed to download your software immediately using the download access link provided in the email.
  • Once you have downloaded the software, you will be able to install it and activate it using the serial number and activation key included in your confirmation email.

Why is My Credit Card Being Rejected By TurboCAD?

There are many possible reasons for a credit card not being accepted: 

  • The card is expired. 
  • You have reached or exceeded your credit limit.
  • You have exceeded your daily charge limit.
  • A computer at either end of the transaction is having technical problems.
  • Your Credit Card Provider has blocked purchase.

Does My Billing Address Have to Match the Address On File With My Credit Card at TurboCAD?

Yes. For credit card verification you must enter your billing address exactly as it appears on your credit card statement.

Should I Use Spaces Or Dashes When I Enter My Credit Card Number?

No. Enter your credit card number without any spaces or special characters. It should be entered as a continuous string of numbers.

What Payment Methods Can I Use at TurboCAD?

TurboCAD accepts Visa®, MasterCard®, American Express®, Discover®, as well as ATM cards if they are issued by one of these major credit card companies. TurboCAD also accepts PayPal®. All servers encrypt all information submitted to TurboCAD, so you can be confident that your credit card information is safe and secure. If you would like to pay with pre-approved credit terms by use of a purchase order (PO), you will need to order by telephone. Some restrictions apply. Please contact an IMSI/Design sales representative by calling 1.800.833.8082 or 1.415.483.8000 Monday through Friday between 6am and 3pm Pacific Time. TurboCAD does not accept Gift Cards. 

What is a BackUp DVD?

You can choose to order a copy of your download software on a DVD. This ensures that you always have a copy of your software at hand! Your Backup Copy on a DVD will be sent by post within 7 business days. The serial number from your initial purchase is needed for installation. You will need to call for an activation code.

What is the Extended Download Service?

Software problems are often caused by a system crash, computer virus or technical bugs. In case you didn't create a backup of your hard disk, you risk losing the software you bought and installed. To avoid such a loss, you can protect your software easily with Extended Download Service. By purchasing the Extended Download Service, you are able to re-download your software again for up to two years from the order date. In order to retrieve the Extended Download Service, please click the "Download" link that you received together with your order confirmation e-mail, enter your account information and then click submit to enter the "Download" area. You can also use the Account Login to find your previous purchase in the “My Software” section. You are now able to reclaim and re-download your software.

How to Order At TurboCAD?

Once you have selected the software you want to purchase, click the "Buy Now" button on the product page or product catalog page. Alternatively, if you are returning to complete an open shopping cart, simply click on the cart icon in the upper right corner of this website. You will then be directed to a secure shopping cart where you can review the contents of your order: software name, version, operating system platform, delivery method, quantity, and price. You can also add additional software and services (Be sure to check out the options below the cart page). You may click continue shopping, or just scroll down to complete your order.  

To complete the order, scroll down to login to your existing account if you have previously registered. If you are a new customer, fill out the information form. The following fields will be required for customer registration: - Name and billing address: used for billing purposes - Email: is used to send you the electronic receipt and the access codes to download your software. - Password: used to login to your IMSI/Design account. As soon as you have filled out the form, you can complete your purchase by selecting your preferred payment method. All payments are processed in secure mode (SSL and SET) according to the ISO 8583 standard.