Vova ships worldwide. There may be particular locations that Vova might require additional information for shipping, but such cases are rare. In case this happens, Vova will get in touch with you ASAP.
Except for some remote areas, Vova will deliver your order directly to the shipping address. Please enter the most convenient shipping address to receive your order.
Sometimes it takes several days for the tracking information to be updated. If your shipment is from international warehouses, it is in transit or clearing customs and the information will not be updated until it reaches the next shipping station (may need 3-7 days).
Sometimes the shipping company has not updated the package information. Vova suggest that you wait a few more days.
If this happens, there might be two reasons:
You're only able to change the shipping address before the order is shipped. Please note that if any of the items were shipped, it's impossible to change the address. Vova recommend contactng your local postal office with your tracking numbers to see if they can reroute your order to another address.
Unfortunately, ordering via phone is not available currently. You can place your orders directly from Vova website or smartphone using app. If you need further assistance, Vova's Live Chat representatives are ready to help you out.
Absolutely no limit. You can order as much as you like. The sky is the limit!
Vova accepts credit card & debit card, PayPal, and also local payments (country dependent).
Yes, the transmitted data is encrypted by SSL. Only after the bank has confirmed the legitamacy of the placed order will payment be charged. If the bank informs Vova otherwise, payment will be cancelled.