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Watersports Outlet FAQ

Do I Need an Account to Place My Order?

No. You don't need an account with Watersports Outlet if you're paying with a PayPal or Amazon Checkout account as they hold your details.

If you prefer to pay by credit or debit card, you'll need to set up an account so you can give Watersports Outlet your name and address to process and dispatch your order.

What About Import Duties and Taxes?

Customers outside of the E.U. are responsible for local import duties/taxes that may be applied. Watersports Outlet has no control over these charges and cannot predict what they may be. If you're unsure, please contact your local customs office for information. International customers should be aware that cross-border deliveries are subject to opening and inspection by customs authorities.

What Payment Options are There?

Watersports Outlet accepts the following payment methods:

  • PayPal
  • Amazon Checkout
  • Major credit / debit cards
  • Cheques

When Will I Receive My Order From Watersports Outlet?

If your UK order is over £99 and is placed before 3pm on a normal working day then it will be delivered free on the next working day.

If your UK order is under £99 you can still receive your products on the next working day (if ordered before 3pm on a normal working day) for a small charge.

Free delivery for UK orders over £20 takes between 3 to 5 working days to arrive, although in general the majority of our customers are pleasantly surprised to receive their orders very quickly (within 2 to 3 days).

When Will My Order Be Dispatched from Watersports Outlet?

Watersports Outlet aims to dispatch all orders on the same day if the order is received before 3pm on a normal working day.

If the order is received after 3pm it will be dispatched on the next working day.

Orders received on a Saturday, Sunday or Bank Holiday will be dispatched on the next working day.