Wiggle Coupons & Promo Codes

Wiggle FAQ

Why is Priority Despatch Pre-selected?

Because most of customers want it, so that’s always been the default option at Wiggle.

How Much Does Priority Despatch Cost?

  • UK Priority Delivery costs only £2.99 per order. 
  • Priority International delivery costs £3.99 per order.

What Currency Will I Pay for My Order In?

  • You will pay for your order in the currency displayed on the order confirmation page. This excludes Japanese Yen*. 
  • Due to circumstances out of Wiggle's control they are currently unable to accept BRL (Brazilian real). Wiggle is working to remedy this situation. Please accept most sincere apologies for the inconvenience.
  • The price displayed when you confirm your order will be the price you pay when your order is processed and will not change.
  • This amount will be charged to your credit/debit card / PayPal account in the currency displayed
  • VAT is automatically included for destination countries in the EU.

How Will My Order Be Despatched?

For international deliveries Wiggle use different couriers according to the destination of the order. In the checkout Wiggle specify whether the delivery method is tracked or untracked, you will be required to add an item to your basket to view this. If the delivery method selected comes with tracking you will receive your tracking code via email once your order has been dispatched. 

Some of these deliveries may require a signature on delivery. Please ensure you have entered a valid delivery address; Wiggle will not be held responsible for parcels delivered to hotel addresses. 

If your parcel does not arrive within the specified delivery time please contact Wiggle. Customer service representatives will be able to help. 

Please note: bulky/high value orders may be upgraded to a tracked courier. This is at the discretion of processing team to ensure your order arrives with you safely.

How Much Does Worldwide Delivery Cost?

The price of delivery outside of the UK is dependent on the weight of the order. You will be able to see the shipping cost of your order when you view your wiggle shopping basket. You will also be able to see the free delivery threshold in your Wiggle shopping basket. 

The calculation of delivery costs takes into account the weight and volume of each item. When you add an item to your cart, shipping costs automatically refresh. This way you will be able to see the total amount of your order before finalizing it (price of the articles + shipping fees). Please consider Wiggle also offers different shipping options. 

Can All Items On Wiggle Be Despatched Worldwide?

Wiggle ships most items worldwide although some are restricted depending on the exact shipping destination. 

The following products usually have shipping restrictions: 

  • Bikes 
  • Energy drink, food and gels
  • Liquids
  • Products that contain aerosols

If you select your shipping destination from home page you will only see products on the site that are available for your selected shipping destination.

Please note that on occasion, products containing Lithium Batteries can be subject to further checks during international shipping, this may delay delivery by a few days.

How Long Does Worldwide Delivery Take?

Delivery times are dependant on many factors but Wiggle works hard to get your order delivered as quickly as possible. Delivery in Europe will take approximately 2-5 days after despatch and worldwide will take 3-10 days from despatch. 

You can also choose to add priority despatch to your order. Priority Despatch means Wiggle despatch your goods as soon as they can after they receive your order. If you do not choose priority despatch your order may take an additional 2-3 days to be processed during peak times before it is despatched.

Does Wiggle Offer Worldwide Delivery?

Wiggle deliver to over 70 countries worldwide. 

Free delivery is available to every country that wiggle deliver to although each country outside of the UK has its own minimum spend to qualify for free delivery. Free delivery is available on all orders excluding bulky items. The value of the minimum spend will be displayed in your wiggle shopping basket. 

You can also choose to add priority despatch to your order. Priority Despatch means we despatch your goods as soon as Wiggle can after they receive your order. If you do not choose priority despatch your order may take an additional 2-3 days to be processed during peak times before it is despatched. 

The calculation of delivery costs takes into account the weight and volume of each item. When you add an item to your cart, shipping costs automatically refresh. This way you will be able to see the total amount of your order before finalizing it (price of the articles + shipping fees). Please consider Wiggle also offers different shipping options. 

Wiggle does not advise shipping to PO Box addresses.

Does Wiggle Offer International Courier Delivery?

Wiggle offers courier delivery to international customers allowing orders to be fully traceable. The price of this service is dependent on the delivery country or region. 

If your order qualifies for the courier service you will be shown this as a delivery option in the Basket and Checkout pages. Here you can select which delivery method you would like. 

If you select to upgrade to the traceable courier service we will send you an email with details on how to track your order once your order has been placed. 

The courier delivery option is available when one of the items in your order is in stock. If your order contains items which are currently on order (i.e. items marked as 'none in stock' or 'out of stock') these will be sent via priority delivery once they arrive in warehouse. 

Courier delivery is not available for customized items or bikes, however Wiggle may choose to despatch your order using a courier. 

If you can't see a price for your country, please look at Global Price List.

Does Wiggle Offer International Returns?

Customers outside of the UK must follow the instructions along with standard returns procedure. 

To help Wiggle deal with your return to Wiggle quickly and efficiently you must mark all returns as RETURNED GOODS – FAILED SALE. This must be clearly marked on the customs information document ( CN22 and/ or CN 23) on the outside of the packaging. Failure to do so may result in the goods being refused at customs in the UK and so being returned to the sender.

How to Stock and Availability Information?

Limited stock or end of line products are allocated to active orders first. Stock availability can be checked at any time on the website by following these steps: 

  1. Please click on the ‘Buy Now’ tab under the product image 
  2. Choose the color/size you wish to order if applicable
  3. Stock availability is displaying on the button next to your selection.

Important note for Finance orders (only available to UK customers) - A finance order doesn't become active until the finance company receives your completed application form through the post. This delay means that you may lose out. To ensure you keep your place in the line, you should submit an order paid by credit or debit card

Important note for PayPal orders – Orders will always be charged as soon as they are placed, regardless of the availability of the product. 

Please note: Although an item may have been discontinued by the supplier, if a customer returns an unused item Wiggle will list this on site for resale.