AdoramaPix Support Center

Find AdoramaPix helps, faqs and knowledge base quickly

How to Protect My Privacy At AdoramaPix?


AdoramaPix Value Your Privacy
When you make a purchase on, you are asked to provide the information necessary to fulfill and track your order. Your information will not be shared with any third party without your permission. All information is transmitted through secure server.

Read More »

What Should I Do If My Print Product Has a Defect?


If your print product has a defect, AdoramaPix will fix or replace it at their expense. If you return your product, AdoramaPix will issue you a credit for its full value. Products can be returned to:

370 19th St, Brooklyn, NY
11215, United States 

Please understand that AdoramaPix is not responsible for customer errors such as spelling or grammatical mistakes, quality issues with the original images, or ordering errors. Please review your orders carefully before placing them. 

Read More »

If I'm Not Happy With My Print Products, What Should I Do?


If you are not happy with your print products, please let AdoramaPix knows. Here at AdoramaPix AdoramaPix is dedicated to customer service and they wants the chance to make things right. 

You should contact customer service within 30 days of receiving your order by emailing [email protected] with: 

  • Your name 
  • A detailed description of the problem
  • Your order number
  • Some pictures of the issue

Including these things will help AdoramaPix to resolve things quickly.

Read More »

How to Contact Adoramapix?


[email protected]
Phone: (888) 216-6400 

Phone Hours:
Mon-Thu: 9am - 6pm EST
Fri: 9am-2pm EST
Sat & Sun: Closed 

370 19th Street
Brooklyn, NY 11215 

Read More »

Also, you can visit AdoramaPix Official Website to get more helps, faqs and knowledge base.

About AdoramaPix

AdoramaPix has been serving the needs of the photographic community for over a decade. Well known for the superior quality of our prints and our excellent customer service, we have become the lab of choice for professional photographers and savvy consumers all over the country.

We have a vision, and we want to share it. To nurture the next generation of photographers, we support educational programs for students in photography and visual arts, as well as initiatives to attract talented young people to the field. We also embrace new technologies and innovative ideas to continually improve our products and services.

Together with our business and community partners, we work diligently to be the first choice for discerning photographers everywhere. We will always work hard to provide you with high quality printing and exceptional service at a reasonable price. 

Here at AdoramaPix we're as passionate about pictures as you are, and when we make your pictures look good - we look good!