If you have chosen to purchase gift-boxing for your order, Shopbop will wrap your items in tissue paper and place them in a structured, white box featuring Shopbop | East Dane's signature logo. If you choose to include a gift message, your message will be printed on a card and included with the box. The recipient will receive a blank invoice with the return form. Footwear cannot be gift-boxed.
Shopbop | East Dane complies with specific shipping restrictions determined by international trading regulation, as well as those contractually set by our vendors.
Items made of exotic skins and furs cannot be shipped outside of the United States, and jewelry items are restricted from shipping to certain countries. In addition to being restricted from shipping to non-USA addresses, items made of python cannot be shipped to California. Select brands have vendor-imposed regulations, restricting them from shipping outside the USA.
If you add one of these items to your cart and your shipping destination is one of the restricted countries, you will be prompted to remove it before proceeding. If you wish to continue with the purchase, you will need to change the destination address.
Shopbop East Dane ships FREE to military addresses using USPS Priority Mail. Transit times vary and are not guaranteed by USPS.
Orders placed before 7:00pm US CT (Central Time) using guaranteed shipping methods will begin processing immediately and are guaranteed to arrive by the date indicated during the checkout process and in your order confirmation email.
Shopbop East Dane accepts Visa, Master Card, American Express, Discover, JCB, Diners Club, UnionPay and Alipay.
Orders are processed pending availability and credit verification. Orders placed on Friday after 7:00pm US CT (Central Time) will begin processing on the following Monday. Shopbop | East Dane will contact you with a follow-up email if the merchandise you have selected is not currently in stock or if Shopbop need additional information for credit verification. Delivery time does not include Sundays or holidays.
Refunds are issued for missed guaranteed shipments and will be processed by Shopbop | East Dane within 7 business days. Please allow your financial institution an additional 7 to 10 business days to post to your account.
Please note: Once an order has been placed, it cannot be modified or canceled.