In some cases, if your users do not have administrative rights to their machine, an IT representative will have to do the initial install. Stamps.com handles the account set-up on the back-end here, so total install time on your end is only about two minutes. From time to time, Stamps.com will require that your software be updated (e.g. when postal rates change). Over the last several years, Stamps.com has averaged less than one mandatory update each year. Our update generally takes less than two minutes to complete.
Each account is password protected. A secret question is the only way the password can change, and the administrator sets the secret question to control the use of the software. An administrator can also cancel a location at any time.
Yes. Stamps.com can pull order or customer information from virtually any database, from Excel to SQL. Stamps.com also creates an export file that includes mail class, mail date, shipping cost and tracking number.
Yes, once you print a shipping label, Stamps.com will send a Shipment Notification email to the package recipient letting them know their package is on its way. This email includes the delivery address, mail date, mail class, estimated delivery date, special services, a customizable personal note and a link with the tracking number so that the recipient can track their package.
The Shipment Confirmation Acceptance Notice (SCAN) form ensures that your packages are scanned by the USPS when you drop them off or are picked up by a mail carrier, so that your customer can feel confident that their package is on its way.
Using Stamps.com you’ll be able to create a SCAN form with just a few clicks. Then just hand the form to the clerk or mail carrier and they will scan the barcode on the form. This scan records an Acceptance event for all the packages associated with the form, without having to scan each package individually.
Definitely. Give your customers the ultimate in service by emailing them a pre-addressed, postage-paid shipping label when they need to return merchandise back to you. The label can be printed by your customer from any web browser. And you control the delivery speed, and more importantly, the shipping costs for your return delivery.
Stamps.com makes international shipping easy by offering all international USPS mail classes. Customs Forms are integrated into Stamps.com, automatically selecting the correct USPS form option and including delivery address, product description and item quantity. Additionally, product restrictions are shown for each country and we automatically include the date, your name and an “electronic round stamp” on the Customs Form — so no Post Office visit is required. Just hand the international package to your daily mail carrier and your package is on its way!
Yes, after a label is printed, Stamps.com automatically uploads USPS tracking numbers, order info and mail class back to the order source, including eBay, Amazon, Etsy and your shopping cart.
Stamps.com automatically imports orders directly from your shopping carts and marketplaces including eBay, Amazon.com and Etsy. You can also import your orders from a CSV file, Microsoft Excel, XML or your own ODBC. Connections with your data source can be established in under 5 minutes. It couldn’t be easier. Simply click, connect and ship.
Stamps.com customers have access to Commercial Base, Commercial Plus, Cubic Pricing and Negotiated Service Agreements. Savings include:
Yes, you can print postage from many of the software products you probably already use including Microsoft Word, Outlook, QuickBooks, and others. Also, you can import your contacts directly into Stamps.com from most popular contact management programs.
No, it actually costs less. At Stamps.com Stamps.com doesn’t mark-up the postage you print. In fact, with our special USPS discounts, our postage is cheaper than what you pay at the Post Office. Plus you can mail as much as you want. There’s no limit. Stamps.com is the same low price whether you send one letter or one million.
Nope. All you need is your computer and a printer and Stamps.com. You can print on plain paper, your own envelopes or labels, or Stamps.com's NetStamps labels, which you can use just like regular postage stamps (no licking required… unless you really want to.)
$15.99/month - no hidden costs, cancel anytime.
Your Stamps.com account automatically starts with $5 free postage to use during your trial and a free Stamps.com Supplies Kit ($5 Value) with address / postage labels and a user manual. As a new Stamps.com customer you will receive a FREE 5 lb. Digital Scale. The scale is a $50 value and is yours to keep with no additional obligation. Just pay for shipping and handling. You will also receive coupons for $20 in postage redeemable after your trial period ($10 per month for two months). Total value of your offer is $80!
The best way to find out if Stamps.com is right for you is to try it. That’s why we offer new customers a 4 Week Trial. That’s 4 full weeks to take Stamps.com for a spin. If for any reason you decide that Stamps.com is not right for you, simply cancel online or call to close your account before the trial period ends and you won’t be charged. If you stay with Stamps.com past the trial period, you will be charged $15.99 a month for the Stamps.com service, including the $15.99 fee for the first month.