You may track your order by logging in to your online account. You may also call the customer service department at 800-465-5387; one of the courteous representatives will be able to assist you in locating your order.
All orders ship from Long Beach, California. Most packages that are shipped to an address within the contiguous US are delivered within 3-5 business days. Orders that are shipped outside of the contiguous US may take longer to be delivered. There is also the rare possibility that one of the items you ordered may be back ordered. You may also call customer service at 800-465-5387.
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Remanufactured inkjet cartridges are original printer-brand cartridges that have been through one cycle of service before undergoing a professional remanufacturing process.
These cartridges and their print heads are: