Your credit card or PayPal account will be authorized for the entire amount of the order at the time of purchase. The card or PayPal account will then be charged when the order is shipped. WhiteHouseBlackMarket will send you an email confirmation of your order once you have completed the order.
Gift packaging will include the following:
While WhiteHouseBlackMarket does not offer gift wrap, they will gift box your order in a premium branded gift box.
You are able to save items in your shopping bag once you have logged on to the site. However, WhiteHouseBlackMarket does not recommend holding items in your bag for over a week. WhiteHouseBlackMarket is a specialty company and once an item sells out, the item will automatically be removed from your bag.
Yes, WhiteHouseBlackMarket has a size chart link available on each product page.
Due to the quick processing time at their distribution center, WhiteHouseBlackMarket is unable to cancel or modify an order after it has been submitted.
If you received your order and an item is missing (that is not on backorder) please call Customer Service at 1.877.948.2525 for further assistance.
While WhiteHouseBlackMarket makes every effort to fulfill your order, occasionally certain items may be unavailable. WhiteHouseBlackMarket will notify you via your email confirmation if we are out of stock on an item that you have ordered. Any changes will be removed from your order total and will be reflected on your shipping invoice. Items that are backordered will be indicated in your confirmation.
If you did not receive an email confirmation of your order please call WhiteHouseBlackMarket at 1.877.948.2525 or email WhiteHouseBlackMarket at [email protected]