Your preferred hotel may not appear on the hotel selection screen for several reasons. The preferred hotel may not be available for the travel dates you specified, or United Vacations may not offer your preferred hotel. If you feel strongly about a particular hotel, try searching for new travel dates. If the hotel is sold out for even one of the travel dates, it does not appear in the list.
United Vacations' extensive hotel descriptions outline the number of available adaptive rooms a hotel or resort offers. Click on the name of a hotel at any point in the booking system to review the hotel description for that property. If you need to request special arrangements for a physically challenged traveler, please contact customer care center (1-888-854-3899).
Normally, you can search for a vacation 330 days prior to departure. There may be some exceptions to this rule. Please try different date options if your vacation search is not successful.
If you're planning your vacation more than 6 weeks before travel, and your vacation cost meets the deposit requirements, you will qualify for the vacation payment plan. You will see deposit information on Checkout Step 3 of the reservation process if your vacation package meets the deposit requirements.
You are welcome to pay for some or your entire final amount due before the Automatic Final Payment date. You can do this either by logging in to the account you created at time of booking or by calling United Vacations at 1-888-854-3899.
United Vacations will subtract these payments from your total amount due. If any balance remains after your interim payments, only the balance amount will be charged to your credit card—United Vacations will never overcharge you.
Taxes and fees can include airport facility charges, federal taxes, state taxes, and government fees. The complete vacation package determines the fees and surcharges. The website includes these fees in all vacation prices that appear on the selection screens. When you search using the vacation search tool, the prices you see available include the air and hotel taxes and fees when you book online. Information on taxes and fees. In some foreign destinations, there may also be additional nominal fees not included in the vacation package price. These fees are due upon arrival and must be paid at the airport before departure.
Yes. You can use up to four different credit cards for payment at the time of booking.
Hotel descriptions are available for each resort United Vacations offer. You can find details about the hotel accommodations, amenities, location, and more by clicking on the name of the hotel.
To see if United Polaris first class or United Polaris® business class options are available, choose first class from the Build your vacation search tool to filter your air results. If you would like to upgrade after you have already purchased your vacation, contact the customer care center at 1-888-854-3899. You may also request seat upgrades at the airport for an additional charge.
During the vacation booking process, you will be offered the option to reserve your seat assignments. If you choose not to reserve them at the time of booking, seats will automatically be assigned to you when available. Confirmed seat assignments will be printed on your electronic travel documents.
With United Vacations, you will always get the lowest United airfares. By purchasing air, hotel, and activities with United Vacations, you are saving time, as well as money. United Vacations will combine airfare with negotiated hotel rates, car rental, and optional activities and pass the savings to you.
United Vacations offers Groups Your Way flexible packages. You may be eligible for a discount when you are traveling with a minimum of ten passengers and booking five hotel rooms. For more information, please contact your preferred travel professional or the United Vacations' Group Department at 1-888-835-7253 to book your group vacation.
Yes. Use the drop-down menu at the top of the Select Your Flight screen to sort flights by price, stops, flight duration, time, or carrier.
You can also use the drop-down menu at the top of the Select Your Hotel screen to sort the hotels by price, name, rating, distance from the airport, or location.
You can use the radio buttons on the Select Your Car screen to sort the cars by price or brand.
You can click Email at the bottom of the Package Summary screen during the booking process to email yourself an itinerary quote before you confirm the reservation. This email includes the itinerary details for the vacation package you created. It is not a confirmation; the inventory and price are not confirmed and are subject to change at any time.
United Vacations creates promotion codes to reward you with a specific discount amount, a percentage discount, and free or discounted items. You receive promotion codes through promotional emails, mailings, ads, or listings in the Deals section of our website. Type the promotion code exactly as it appears in the Promo Code field in the vacation search tool.
If you receive an error message when using a promotion code, please use the following tips:
If you continue to experience difficulties using the promotion code, contact customer care center (1-888-854-3899) or your preferred travel professional.
Use the Build your vacation search tool on the home page to search for a vacation package. After you enter your search criteria, the website automatically searches for your vacation package options. You can then use the selection screens to customize a travel itinerary.
Absolutely, you can purchase a United Vacations package over the phone. Contact United Vacations at 1-888-854-3899, and one of specialists will be happy to book your vacation.
Please note that the hours of operation for the United Vacations' Reservation Center are Monday–Friday 8:00am–9:00pm; Saturday and Sunday 10:00am–6:00pm (CST).
The website enables you to search for flight and hotel availability, create your travel itinerary, email an itinerary, and confirm a reservation. You can also use the My UV section to retrieve and review your online reservation.
For additional help, you can also contact the United Vacations' Customer Care Center (1-888-854-3899), available 24 hours a day.
Please note that the hours of operation for the United Vacations' Reservation Center are Monday–Friday 8:00am–9:00pm; Saturday and Sunday 10:00am–6:00pm (CST).
Yes - when you vacation with United Vacations, you can earn MileagePlus bonus award miles in addition to credited flight miles by providing your MileagePlus number when you make your reservation during check-out.
United Vacations offers vacation packages from cities in the U.S. served by United Airlines® and its codeshare partners. United Vacations go to vacation destinations around the world, including the U.S., Canada, Mexico, the Caribbean, Central America, South America, Europe, Asia, Australia, New Zealand and the Middle East.
By purchasing air, hotel, and activities with United Vacations, you are saving time as well as money. United Vacations will combine airfare with negotiated hotel rates, car rentals, and optional activities and pass the savings to you. With United Vacations, you have flexible payment options, best-price guarantee, the opportunity to earn MileagePlus® bonus award miles in addition to credited flown miles, and the option to purchase Vacation Protection that allows you to cancel for any reason.