You would need to contact the Manufacturer of the brand you are replacing. You can contact Office Depot Private Brand Product Support at [email protected] or call (800) 949-9974. They should be able to assist you with obtaining replacement parts for your furniture.
Yes, Office Depot Offers hassle free protection, there for you, 24/7. Please use the following link to register your new product on the Performance Protection Plan website: https://www.productassist.com/officedepot. If you experience any difficulty, please call the Office Depot Performance Protection Plan Customer Service line at 1-866-540-0013.
Rewards are not earned on returned merchandise. If you’ve already earned rewards on an item but later return it, adjustments will be made to your account and your Reward Amount may reflect a negative balance.
Please send the original UPC for the manufacturer's rebate. You may send a copy of the original UPC for the Office Depot rebate. Be sure to keep copies for your records.
All ink, toner and supplies being returned without an Original Receipt require valid government identification. Items still active in our computer system will be refunded in the form of an Office Depot® Merchandise Card in an amount equal to the lowest retail price during the preceding 90 days.
Please call 1-800-721-6592 option 3, to speak to a representative to obtain a copy of your Office Depot store receipt.
Refunds generally appear within 3-5 business days. The timeframe is dependent on the issuing institution not on Office Depot.
Catalog and Web Purchases may be returned/exchanged in accordance with our return policy in any store or by contacting 1-800-GO-DEPOT (1-800-463-3768), unless they are non-refundable items as described below.
It's simple. Just go to the 'Customer Service" footer on the website, and select: Request a Catalog.
Certain Office Depot items will be shipped directly from carefully selected vendors and manufacturers. These special order and Manufacturer Direct items are shipped via standard delivery and are delivered to a ground floor location in the manufacturer's shipping carton. Your delivery date and delivery fee will be calculated at checkout.
Government orders or orders intended for delivery to an APO/FPO address may not be placed on Office Depot's web site. Instead, please email your order to [email protected] Attempting to place these orders online may result in an order that is delayed or canceled.
The billing address must be in the United States.
These are the payment options for online ordering:
To provide payment with a purchase order you would need a contract business account set up with Office Depot that allows for account billing.
A credit card is required even if the total order amount is covered by the gift/reward card(s). The credit card acts as a secondary payment method that will only be used if the gift card(s) is declined.
Registered customers can view information about a particular order by logging in and clicking 'Order Tracking' under the Account icon, then clicking on the order number. Orders can also be located by searching by order number or date range. Customers who placed a guest order (without registering) can access their order by entering the order number and the phone number that was on the order. After accessing the order, you can click the tracking number to track the delivery.
Order history is kept for up to 7 years on the website.